Amadeus Condon
Kansas City,MO
Summary
A dedicated and experienced store manager with a proven track record of advancing through multiple roles at Cosentino's Food Stores. Passionate about providing excellent customer service and efficiently managing operations in a fast-paced environment. Seeking to leverage my leadership skills and operational expertise in a dynamic team-oriented role.
Overview
4
4
years of professional experience
Work History
Office Manager
Cosentino's Food Stores
Kansas City, MO
10.2023 - Current
- Oversee the day-to-day operations of the office, managing financial transactions, employee scheduling, and office supplies.
- Ensure smooth and effective communication across departments to maintain store efficiency.
- Handle customer inquiries, complaints, and service issues to maintain high customer satisfaction.
Floating Office Manager
Cosentino's Food Stores
Kansas CIty, MO
06.2023 - 10.2023
- Filled in for office managers at various locations, adapting quickly to new teams and workflows.
- Supported office operations, including handling financial paperwork, employee scheduling, and inventory management.
- Provided guidance and supervision to staff across multiple locations, ensuring consistency in service and performance.
Assistant Office Manager
Cosentino's Food Stores
Kansas City, MO
08.2022 - 06.2023
- Supported office manager in all aspects of store operations, including employee management, cash flow tracking, and customer service.
- Helped train new staff members and oversee daily store functions, from inventory control to employee performance.
- Assisted with the resolution of customer complaints, ensuring issues were addressed promptly and professionally.
Customer Service Shift Supervisor
Cosentino's Food Stores
Kansas City, MO
02.2022 - 08.2022
- Managed the customer service counter, handling money orders, lottery transactions, and refunds.
- Supervised front-end staff, including monitoring employee breaks, addressing customer complaints, and ensuring smooth operations.
- Trained new employees on customer service best practices and store procedures.
Customer Service Representative
Cosentino's Food Store
Kansas City, MO
09.2021 - 02.2022
- Ran the customer service counter, overseeing lottery, money orders, and refunds.
- Supervised front-end employees, ensuring efficient operations and customer satisfaction.
- Addressed and resolved customer complaints in a professional manner.
Cashier
Cosentino's Food Stores
Kansas City, MO
07.2021 - 09.2021
- Processed customer transactions, handled cash, and ensured accurate scanning of items.
- Assisted customers with their grocery orders and provided a high level of customer service during their shopping experience.
Grocery Bagger
Cosentino's Food Stores
Kansas City, MO
02.2021 - 07.2021
- Assisted customers by bagging groceries and helping them load items into their vehicles.
- Ensured a neat and clean work environment at all times while delivering excellent service.
Education
High School Diploma -
Home Schooled
03-2021
Skills
- Office Management & Administrative Support
- Customer Service & Complaint Resolution
- Employee Supervision & Team Leadership
- Cash Handling & Financial Transactions
- Scheduling & Time Management
- Inventory Management
- Strong Communication & Problem-Solving Skills
- Food Handler’s License
- Driver’s License
Accomplishments
- Cosentino's Thumbs Up Award for hard work and dedication
- Greater KC First Robotics Competition First Place Award
Timeline
Office Manager
Cosentino's Food Stores
10.2023 - Current
Floating Office Manager
Cosentino's Food Stores
06.2023 - 10.2023
Assistant Office Manager
Cosentino's Food Stores
08.2022 - 06.2023
Customer Service Shift Supervisor
Cosentino's Food Stores
02.2022 - 08.2022
Customer Service Representative
Cosentino's Food Store
09.2021 - 02.2022
Cashier
Cosentino's Food Stores
07.2021 - 09.2021
Grocery Bagger
Cosentino's Food Stores
02.2021 - 07.2021
High School Diploma -
Home Schooled