Amado Del Rosario
Douglasville,GA
Summary
Costumer Service Energetic and multilingual with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
18
18
years of professional experience
Work History
Cabin Service Agent
Delta
02.2024 - Current
- Cabin Agent Experience
- Cleaning and servicing the aircraft interior
- Preparing the cabin for Passengers
- Assisting with ramp operation’s
Jewelry Designer
Kanricks Jewelry
01.2011 - Current
- Use creativity and imagination to conceptualize jewelry pieces. Create sketches, 3D images, and prototypes.
- Research and source materials, such as precious stones and metals.
- Use technical skills like computer modeling, metallurgy, and soldering to create jewelry. This includes making molds, precasts, and models.
- Ensure jewelry is usable and meets quality standards.
- Work with other departments, such as R&D, production, and marketing
- Communicate with clients and other team members
- Assist with marketing and promoting jewelry.
Waterproofing Technician
Alpha Water Proofing
01.2020 - 01.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Sales Representative
AutoNation Toyota
01.2019 - 01.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Jewelry Maker
Luxor Fine Jewelry
01.2017 - 01.2018
- Increased customer satisfaction by providing personalized design consultations and recommendations.
- Established loyal clientele base through consistent delivery of exquisite jewelry pieces that exceeded expectations in design and execution.
Jewelry Designer
Self-employed
01.2014 - 01.2017
- Enhanced jewelry designs by incorporating innovative materials and techniques.
- Designed bespoke pieces for high-profile clientele, exceeding expectations with exquisite craftsmanship and attention to detail.
- Assessed pieces to evaluate quality and accuracy according to design.
- Maintained a strong aesthetic vision, providing consistent high-quality designs across various collections.
Jewelry Sales Associate
Luxor Fine Jewelry
01.2011 - 01.2014
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Sales Representative
Jared, The Galleria of Jewelry
01.2007 - 01.2011
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Exceeded sales targets through effective planning and goal setting.
Education
High School -
Ana Isabel Jiménez
Puerto PlataCertificate in Theology -
Discipleship University of Dallas
Dallas, TX01.2016
Jewelry maker -
Artisanal Center in Puerto Plata
Puerto Plata01.1989
Skills
- Customer Service
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Understanding Customer Needs
- Team Collaboration
- Patience and composure
- Fast-learner
Volunteer Experience
- Coordinator of Youth Ministry, Dominican Republic, 01/01/90, 12/31/92
- Assessor in Youth Ministry, Dominican Republic, 01/01/94, 12/31/94
- Coordinator of the B zone of Youth Ministry, Santo Domingo, Dominican Republic, 01/01/95, 12/31/97
- Radio Speaker/MC, National School of Locution, Prof. Otto Rivera, Santo Domingo, 01/01/95, 12/31/95
- Volunteer, Process of change for the Identification card (Cédula), Dominican Republic, 01/01/96, 12/31/00
- Coordinator of 3 sectors on election observation, Dominican Republic, 01/01/96, 12/31/00
- Personalized Jesus in the presentation of 'The Passion and death of Jesus Christ', USA, 01/01/02, 12/31/02
- Coordinator of 'The Passion and death of Jesus Christ', USA, 01/01/03, 12/31/06
- Founder and Coordinator of Youth Ministry, Saint Rose of Lima Catholic Church, Chelsea, MA, 01/01/03, 12/31/05
- Founder of Soccer Team, Saint Rose of Lima Catholic Church, 01/01/04, 12/31/04
- Active Member, Chelsea Collaborative, Victory against Power Plant near Elementary Schools, 01/01/07, Present
- Active Member, Saint Theresa Catholic Church, 01/01/07, Present
- Active Support, Candidate for Solicitor in Douglas County, 01/01/07, Present
Timeline
Cabin Service Agent
Delta
02.2024 - Current
Waterproofing Technician
Alpha Water Proofing
01.2020 - 01.2021
Sales Representative
AutoNation Toyota
01.2019 - 01.2020
Jewelry Maker
Luxor Fine Jewelry
01.2017 - 01.2018
Jewelry Designer
Self-employed
01.2014 - 01.2017
Jewelry Designer
Kanricks Jewelry
01.2011 - Current
Jewelry Sales Associate
Luxor Fine Jewelry
01.2011 - 01.2014
Sales Representative
Jared, The Galleria of Jewelry
01.2007 - 01.2011
High School -
Ana Isabel Jiménez
Certificate in Theology -
Discipleship University of Dallas
Jewelry maker -
Artisanal Center in Puerto Plata