Summary
Overview
Work History
Education
Skills
Certification
Career Objective
Languages
Timeline
Generic

Amadou Diallo

Reynoldsburg

Summary

Motivated and dependable entry-level technician with hands-on experience in fast-paced, physically demanding roles involving customer service, team supervision, and basic technical support. Skilled in problem-solving, equipment handling, and maintaining detailed records. Known for reliability, adaptability, and strong work ethic. Eager to transition into IT infrastructure and hardware repair, with a willingness to learn and grow within a data center environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Valet Parking Supervisor

Towne Park
03.2024 - Current
  • Supervised daily operations, ensuring efficient valet service and guest satisfaction.
  • Implemented process improvements to enhance operational efficiency and reduce wait times.
  • Conducted regular safety checks to maintain compliance with company standards and regulations.

Data Center Technician

DB Schenker
03.2023 - 02.2024
  • Diagnosed and resolved hardware and software issues, minimizing downtime for critical systems.
  • Assisted in installation and configuration of network equipment, enhancing connectivity across data center operations.
  • Conducted regular maintenance checks on cooling systems, preventing overheating and equipment failures.

Direct Support Professional

Steady Hand
06.2021 - 02.2023
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Updated patient files with current information about vitals, behaviors and other data relevant to Ability Matters treatment planning.
  • Helped with diagnosing patients and delivering treatments with timely medication administration and specimen collection.
  • Worked to improve and enhance patient lives through effective and compassionate care.

Lead Store Associate

Walmart
10.2018 - 12.2020
  • Supervised daily operations to ensure efficient customer service and merchandise availability.
  • Implemented inventory management practices, reducing stock discrepancies and optimizing restocking processes.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

Bachelor of Science - Cybersecurity

Ohio State University
Columbus, OH
05-2026

Associate of Science - Computer Science

Columbus State Community College
Columbus, OH
05-2024

High School Diploma -

Reynoldsburg High School
Reynoldsburg, OH
05.2019

Skills

  • Programming
  • Customer Service
  • Teamwork
  • Flexible & Adaptable
  • Responsible
  • Troubleshooting
  • Data management
  • Data center operations

Certification

  • Google Technical Support
  • CompTIA A+
  • First Aid/CPR Certified

Career Objective

Seeking an opportunity to grow with EOS IT Solutions as an Infrastructure Repair Technician. I’m excited to apply my teamwork, equipment-handling experience, and attention to detail in a technical environment, while developing new skills in hardware repair and data center operations.

Languages

French
Native or Bilingual
Fulani
Native or Bilingual

Timeline

Valet Parking Supervisor

Towne Park
03.2024 - Current

Data Center Technician

DB Schenker
03.2023 - 02.2024

Direct Support Professional

Steady Hand
06.2021 - 02.2023

Lead Store Associate

Walmart
10.2018 - 12.2020

Bachelor of Science - Cybersecurity

Ohio State University

Associate of Science - Computer Science

Columbus State Community College

High School Diploma -

Reynoldsburg High School