Summary
Work History
Education
Skills
Timeline
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Amadou Ndiaye

The Bronx,NY

Summary

Results-oriented Ticket Agent offering background in high-volume sales. Knowledgeable about competitive offerings, pricing and services to support consultative, comparison-based sales approach. Highly-effective at managing customer relations, reservations, and special requests processing.

Work History

Ticket Seller

Top View Sightseeing
Manhattan, NY
07.2024 - 09.2024
  • Greeted customers, answered questions and provided assistance with ticket purchases.
  • Processed payments for tickets using cash, credit cards or other forms of payment.
  • Resolved customer complaints in a professional manner.
  • Ensured that all sales transactions were completed accurately and efficiently.
  • Maintained accurate records of ticket sales and refunds.
  • Performed daily opening and closing procedures such as counting money, reconciling tills.
  • Communicated effectively with supervisors regarding customer feedback or requests.
  • Followed company policies related to ticketing procedures.
  • Managed multiple tasks simultaneously in a fast-paced environment.

Education

Security Guard License And F02

Radiant Protection Management
Manhattan, NY
09-2024

Advanced Diploma in French Language

French Alliance of Nouakchott
Mauritania
10-2021

High School Diploma -

Cours Prives De Kanel
Senegal
07-2016

Bachelor of Science - Tourism

Assane Seck University
Senegal

Skills

  • Ticket Sales
  • Organization
  • Reservation Management
  • Database usage
  • Complaint Handling
  • Basic computer skills
  • Reservation procedures
  • Interpersonal Communication
  • Problem-Solving
  • Reliability

Timeline

Ticket Seller

Top View Sightseeing
07.2024 - 09.2024

Security Guard License And F02

Radiant Protection Management

Advanced Diploma in French Language

French Alliance of Nouakchott

High School Diploma -

Cours Prives De Kanel

Bachelor of Science - Tourism

Assane Seck University
Amadou Ndiaye