Amaia Buxton
Ozone Park,United States
Summary
Experienced non-medical Care Provider offering 11 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Dedicated Pet Sitter/ Animal Handler with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
F1 Lounge
2024.07 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Caretaker
Self Employed Services
2013.01 - Current
- Provided compassionate care to family members, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of family and competently responded.
- Developed strong relationships with friends and families, fostering trust and open communication.
- Assisted in the planning and execution of recreational events for family, promoting social engagement and wellbeing.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Developed strong bonds through honesty, respect and companionship
- Addressed emergency situations with calm and efficiency, ensuring resident safety.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities.
- Encouraged creative expression through arts and crafts activities, nurturing each child''s artistic talents.
- Improved children''s cognitive development with age-appropriate educational games and learning tools.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Pet Care Technician
K9 Resorts Daycare & Luxury Hotel
2022.04 - 2022.08
- Completed health reports as required, and maintained and monitored animal feed and bedding rooms
- Interacted with clients, assisted with the drop off and pick up of animals
- Answered client inquiries and provided information on facility policies
- Displayed knowledge and ability to conduct various standard operating procedures to maintain high level of cleanliness, thoroughness, and effectiveness
- Monitored behavior of animals during boarding and daycare sessions
- Worked with little to no supervision, thus had the ability to be self-sufficient and responsible for animals assigned
- Responsible for clinic facility environment conditions to ensure well-being of sick and distressed animals
- Observed and reported animals' health and wellness.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Dog Handler
D is for Doggy
2021.05 - 2022.01
- Managed groups of dogs' behavior and activity
- Prepared facility opening and closing shifts including setting security, cleaning and maintenance
- Adapted to any situation while sometimes not having a supervisor around
- Greeted and assisted all customers, checked-in pets, inputted and updated customer information
- Handled monetary responsibilities including balancing cash register, processing payments, reconciling and preparing end of day sales reports, invoicing vendors, and handling petty cash
- Performed administrative duties such as cleaning dog cages, maintaining an organized office, scanning receipts, filling vaccine records, and designing effective marketing materials
- Oversaw the front desk/reception area, including heavy phone duties, scheduling appointments, and arranging pick-ups and drop-offs
- Developed proficiency in multitasking and keeping calm during extremely stressful situations.
- Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
- Managed up to 25 dogs of varying breeds and sizes, providing attentive care.
- Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
- Provided a safe environment for dogs by conducting thorough evaluations of each animal''s temperament and behavior before handling them.
- Achieved timely and efficient completion of tasks by prioritizing workload and effectively managing time in a fast-paced environment.
Seasonal Sales Associate
Modell's Sporting Goods
2019.11 - 2019.12
- Managed written and faxed correspondence, and paper medical records within team and coordinated release of information in accordance with policy
- Operated cashier stand to help customers efficiently and processed coupons and reward cards to benefit customers when appropriate
- Maintained a clean department by straightening hangers and placing appropriate items in specific departments for a neat and welcoming customer environment
- Demonstrated customer service skills by greeting each customer that entered the department and directed customers to departments that met their needs
- Completed weekly price changes and assisted in inventory control
- Received calls daily, answering and educating customers about our products
- Handled cash and balanced cash register drawer
- Consistently met and exceeded goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Veterinary Assistant
Richmond Hill Veterinary Care
2019.06 - 2019.08
- Assisted veterinarians in examining animals
- Communicated frequently with veterinarians and veterinarian assistants regarding animal prognosis and care plans
- Adhered to high standard safety, cleanliness, and professionalism
- Performed humane euthanasia of animals
- Assisted with scheduling and follow up with pet owners post appointment
- Maintained and updated multiple schedules at once
- Processed client payments, sent invoices, and placed appointment reminder calls
- Resolved clients conflicts to improve client retention.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Animal Caretaker
Fidos dog retreat
2018.10 - 2019.06
- Assisted in meal preparation, educational studies, nightly routines, and games
- Ensured that daily routines were followed for pets within care
- Created opportunities for physical activities to exercise pets during periods of care
- Observed animals' physical and physiological status to detect any stress factors that may alter data
- Sanitized cages and other animal room equipment regularly to minimize potential for contamination
- Performed janitorial duties including cleaning of surgery suite, clinic, and kennel area
- Provided customer service and assisted receptionists when needed
- Provided animal health checks, recorded all stats about the animals, changed and sanitized animal cages.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
Education
High school Diploma -
Voyages South Preparatory School
Queens, NY06.2021
Skills
- Strong multitasking
- Customer Service
- Sanitation protocols
- Animal Enrichment
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Conflict Resolution
- Positive Reinforcement
- Age-Appropriate Activities
- Outdoor Play Supervision
- School-age child care
- Child Safety Awareness
- Strong Work Ethic
Certification
Animal CPR, 04/01/22
Countryofcitizenship
UNITED STATES OF AMERICA
Timeline
Bartender
F1 Lounge
2024.07 - Current
Pet Care Technician
K9 Resorts Daycare & Luxury Hotel
2022.04 - 2022.08
Dog Handler
D is for Doggy
2021.05 - 2022.01
Seasonal Sales Associate
Modell's Sporting Goods
2019.11 - 2019.12
Veterinary Assistant
Richmond Hill Veterinary Care
2019.06 - 2019.08
Animal Caretaker
Fidos dog retreat
2018.10 - 2019.06
Caretaker
Self Employed Services
2013.01 - Current
High school Diploma -
Voyages South Preparatory School
Animal CPR, 04/01/22
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