Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager

Morjina Akter Jame

OZONE PARK,United States

Summary

Experienced in team leadership, strategic planning, and operational management. Brings a wealth of skills to drive project success. Effective communication and organizational abilities consistently contribute to the achievement of set goals. Track record of fostering productive work environments. Adept at creating a positive atmosphere that promotes collaboration and boosts overall performance.

Overview

9
9
years of professional experience

Work History

Manager

Tasty Bite Food INC
01.2024 - Current
  • Oversee daily restaurant operations to ensure efficiency.
  • Hire, train, and manage staff to maintain high service standards.
  • Handle customer inquiries, complaints, and ensure satisfaction.
  • Manage inventory, order supplies, and control food costs
  • Ensure compliance with health, safety, and hygiene regulations.
  • Develop and implement marketing and promotional strategies.
  • Monitor budgets, sales, and expenses to optimize profitability.


Volunteer

JFKIAT4
01.2023 - 07.2023
  • Customer Assistance
  • Luggage Support
  • Check-In Assistance
  • Safety and Security
  • Language Assistance
  • Crowd Management
  • General Information

Shift Supervisor management trainee

CVS Pharmacy
11.2022 - 05.2023
  • Ensuring that the store's merchandise is correctly stocked and displayed according to company standards
  • Monitoring the work of other employees on the team to ensure that they are meeting company standards and performing their jobs effectively
  • Providing training to new employees on their duties and responsibilities, including how to use equipment or software related to their job
  • Establishing and enforcing rules and regulations to ensure that the store operates smoothly and safely
  • Interpreting company policies and procedures to employees who have questions about their jobs or work environment
  • Communicating with other departments such as human resources, accounting, or administration regarding employee performance issues or insurance claims
  • Scheduling employees' shifts, including interviewing potential candidates for open positions
  • Planning and coordinating special events and store promotions to increase sales
  • Managing inventory levels by ordering supplies and keeping records of purchases and sales


Co-Manager

Rite Aid
02.2020 - 10.2022
  • Schedule and coordinate meetings
  • Conduct employee performance reviews
  • Develop good customer relationships
  • Participate in recruitment and dismissal processes
  • Smooth out problems within the workplace
  • Address employee and customer concerns
  • Develop strategies for better workplace efficiency and goal achievement
  • Email and phone correspondence
  • Liaise between managers, customers, and employees
  • Provide directions to staff
  • Monitor spending patterns and budget
  • Fill in for General Manager (GM) in times of absence
  • Make executive decisions, hold meetings, and provide accountability


Shift Supervisor

Rite Aid
08.2017 - 01.2020

Cashier

Rite Aid
04.2016 - 01.2017

Education

Associate of Science - Airport Management

Vaughn College of Aeronautics And Technology
86-01 23rd Ave, Flushing, NY, 11369
12-2024

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Complex Problem-solving
  • Task delegation
  • Operations management
  • Shift scheduling
  • Safety procedures

Languages

Hindi
Full Professional
Bengali
Native or Bilingual
Urdu
Professional Working

Timeline

Manager

Tasty Bite Food INC
01.2024 - Current

Volunteer

JFKIAT4
01.2023 - 07.2023

Shift Supervisor management trainee

CVS Pharmacy
11.2022 - 05.2023

Co-Manager

Rite Aid
02.2020 - 10.2022

Shift Supervisor

Rite Aid
08.2017 - 01.2020

Cashier

Rite Aid
04.2016 - 01.2017

Associate of Science - Airport Management

Vaughn College of Aeronautics And Technology

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Morjina Akter Jame