Morjina Akter Jame
OZONE PARK,United States
Summary
Experienced in team leadership, strategic planning, and operational management. Brings a wealth of skills to drive project success. Effective communication and organizational abilities consistently contribute to the achievement of set goals. Track record of fostering productive work environments. Adept at creating a positive atmosphere that promotes collaboration and boosts overall performance.
Overview
9
9
years of professional experience
Work History
Manager
Tasty Bite Food INC
01.2024 - Current
- Oversee daily restaurant operations to ensure efficiency.
- Hire, train, and manage staff to maintain high service standards.
- Handle customer inquiries, complaints, and ensure satisfaction.
- Manage inventory, order supplies, and control food costs
- Ensure compliance with health, safety, and hygiene regulations.
- Develop and implement marketing and promotional strategies.
- Monitor budgets, sales, and expenses to optimize profitability.
Volunteer
JFKIAT4
01.2023 - 07.2023
- Customer Assistance
- Luggage Support
- Check-In Assistance
- Safety and Security
- Language Assistance
- Crowd Management
- General Information
Shift Supervisor management trainee
CVS Pharmacy
11.2022 - 05.2023
- Ensuring that the store's merchandise is correctly stocked and displayed according to company standards
- Monitoring the work of other employees on the team to ensure that they are meeting company standards and performing their jobs effectively
- Providing training to new employees on their duties and responsibilities, including how to use equipment or software related to their job
- Establishing and enforcing rules and regulations to ensure that the store operates smoothly and safely
- Interpreting company policies and procedures to employees who have questions about their jobs or work environment
- Communicating with other departments such as human resources, accounting, or administration regarding employee performance issues or insurance claims
- Scheduling employees' shifts, including interviewing potential candidates for open positions
- Planning and coordinating special events and store promotions to increase sales
- Managing inventory levels by ordering supplies and keeping records of purchases and sales
Co-Manager
Rite Aid
02.2020 - 10.2022
- Schedule and coordinate meetings
- Conduct employee performance reviews
- Develop good customer relationships
- Participate in recruitment and dismissal processes
- Smooth out problems within the workplace
- Address employee and customer concerns
- Develop strategies for better workplace efficiency and goal achievement
- Email and phone correspondence
- Liaise between managers, customers, and employees
- Provide directions to staff
- Monitor spending patterns and budget
- Fill in for General Manager (GM) in times of absence
- Make executive decisions, hold meetings, and provide accountability
Shift Supervisor
Rite Aid
08.2017 - 01.2020
Cashier
Rite Aid
04.2016 - 01.2017
Education
Associate of Science - Airport Management
Vaughn College of Aeronautics And Technology
86-01 23rd Ave, Flushing, NY, 1136912-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Complex Problem-solving
- Task delegation
- Operations management
- Shift scheduling
- Safety procedures
Languages
Hindi
Full Professional
Bengali
Native or Bilingual
Urdu
Professional Working
Timeline
Manager
Tasty Bite Food INC
01.2024 - Current
Volunteer
JFKIAT4
01.2023 - 07.2023
Shift Supervisor management trainee
CVS Pharmacy
11.2022 - 05.2023
Co-Manager
Rite Aid
02.2020 - 10.2022
Shift Supervisor
Rite Aid
08.2017 - 01.2020
Cashier
Rite Aid
04.2016 - 01.2017
Associate of Science - Airport Management
Vaughn College of Aeronautics And Technology
Similar Profiles
SAI SUDHAKAR CHAGANTISAI SUDHAKAR CHAGANTI
Assistant Manager (EHS) at M/s Tasty Bite Eatables Limited. (M/s Mars Inc.,)Assistant Manager (EHS) at M/s Tasty Bite Eatables Limited. (M/s Mars Inc.,)
Ifetola FalonipeIfetola Falonipe
Fast Food Crew Member at Tasty Bites Fast FoodFast Food Crew Member at Tasty Bites Fast Food
Shivam GuptaShivam Gupta
Assistant Restaurant Manager at Lite Bite Food Pvt LtdAssistant Restaurant Manager at Lite Bite Food Pvt Ltd