Amaia Gooden
Detroit,ME
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at Nikolas BBQ, ensuring seamless service and guest satisfaction. My expertise in cash handling and menu memorization, coupled with a professional appearance, consistently enhanced customer experiences, contributing to efficient workflow and accuracy in transactions.
Overview
3
3
years of professional experience
Work History
Server/Cocktail Bartender
Nikolas BBQ
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Kentucky Fried Chicken
03.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Criminal Justice
Wayne State University
Detroit, MI04.2027
High School Diploma -
The School At Marygrove
Detroit, MI05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Memory retention
- Menu Memorization
- Service prioritization
Timeline
Server/Cocktail Bartender
Nikolas BBQ
09.2022 - Current
Cashier
Kentucky Fried Chicken
03.2021 - 11.2021
Bachelor of Arts - Criminal Justice
Wayne State University
High School Diploma -
The School At Marygrove
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