Amairani Cabrera
Houston,TX
Summary
Experienced professional in front desk operations and dispatch, combining administrative tasks, customer service, and operational coordination. Over+2 years of proven success in streamlining processes, managing schedules, handling calls, and supporting team efficiency. Bringing strong communication, multitasking, and attention to detail to dynamic work environme
Overview
5
5
years of professional experience
Work History
Supervisor in Training
SEVPRO
Houston
03.2021 - 02.2023
- Trained new staff on operational procedures, enhancing team performance and knowledge retention.
- Implemented process improvements that streamlined workflow and reduced downtime in production areas.
- Coordinated scheduling of team shifts to maintain optimal coverage during peak hours.
- Assisted in developing training materials to enhance onboarding processes for new employees.
Administration Supervisor
King Hair Salon
Houston, TX
09.2023 - 03.2024
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Assisted in preparing timely and accurate reports for management decision-making purposes.
- Contributed to a positive work atmosphere through proactive communication and collaborative problem-solving efforts.
Secretarial Assistant
Hempstead Auto Storage
Houston
04.2024 - 05.2025
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Contributed to a positive work atmosphere through proactive communication and collaborative problem-solving efforts.
Dispatch Manager
Eagle Auto Storage
Houston, TX
05.2025 - Current
- Oversaw daily dispatch operations, ensuring timely vehicle retrieval and storage processes.
- Implemented efficiency improvements in dispatch workflows, reducing turnaround times.
- Trained and mentored staff on proper vehicle handling and safety protocols.
Supervisor and Administrador
45 Tire Shop LLV
Houston
05.2025 - Current
- Trained and mentored team members on tire installation and repair techniques.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements that enhanced workflow efficiency within the shop.
Education
Bachelor of Science - Business Administration
Universidad Vizcaya De Las Americas
Ciudad Acuña , México 06.2020
High School Diploma - Digital Graphic Designer
Conalep 159
Ciudad Acuña,México 06.2018
Associate of Business Administration - Business Communication
Ramón G Bonfil
Ciudad Acuña México 07.2015
Skills
- Customer service
- Strategic planning
- Conflict resolution
- Business administration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Adaptability
- Team collaboration
Languages
Spanish
Native or Bilingual
English
Professional Working
Arabic
Elementary
Timeline
Dispatch Manager
Eagle Auto Storage
05.2025 - Current
Supervisor and Administrador
45 Tire Shop LLV
05.2025 - Current
Secretarial Assistant
Hempstead Auto Storage
04.2024 - 05.2025
Administration Supervisor
King Hair Salon
09.2023 - 03.2024
Supervisor in Training
SEVPRO
03.2021 - 02.2023
Bachelor of Science - Business Administration
Universidad Vizcaya De Las Americas
High School Diploma - Digital Graphic Designer
Conalep 159
Associate of Business Administration - Business Communication
Ramón G Bonfil