Amaiya Martinez
Chicago,IL
Summary
Reliable, knowledgeable, and Friendly Licensed Esthetician offering customer service experience seeking an entry-level position to utilize knowledge of skincare techniques to provide exceptional services to clients and contribute to the growth of a reputable spa. Specializing in Acne Treatments and excelled in creating customized skincare plans, boosting sales through expert upselling, and fostering a welcoming atmosphere.
Overview
5
5
years of professional experience
Work History
Esthetician
SkincarebyEllen
01.2023 - 06.2024
- Client care: Greeted clients, listened to their needs, and evaluated their skin condition.
- Treatments: Performed facials, massages, chemical peels, and other cosmetic and beauty treatments.
- Skincare: Recommended skincare products and home care regimens, and apply skincare products after treatments.
- Cleanliness: Kept the workplace and tools clean, neat, and sanitized.
- Timeliness: Monitored schedules and adhered to appointments
- Atmosphere: Created a warm and pleasant atmosphere for clients.
Server
Oak Park Country Club
01.2021 - 11.2022
- Memorized allergen information as well as specials, answered questions about the menu, and served food and beverages promptly with focused attention to customer needs.
- Serviced guests with food band beverage requests in a timely, professional, and friendly manner.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Sales Associate
Target
03.2019 - 09.2020
- Provided a positive customer experience with fair, friendly and courteous service.
- Registered sales on a cash register by scanning items, itemizing and totaling customers purchases.
- Collected payments in cash or credit
- Issued receipts, refunds, change, or tickets.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
ESTHETICS DIPLOMA
Estelle Skin Care And Spa Institute
Skokie03.2023
Skills
- Skincare product knowledge
- Acne treatment expert
- Sanitization
- Extractions and pore cleansing
- Social Media Marketing
- Sales and upselling abilities
- Customized skincare plans
- Microdermabrasion expertise
- Anti-aging treatments
- Body waxing specialist
- Chemical facial peels
- Facial Massage
Timeline
Esthetician
SkincarebyEllen
01.2023 - 06.2024
Server
Oak Park Country Club
01.2021 - 11.2022
Sales Associate
Target
03.2019 - 09.2020
ESTHETICS DIPLOMA
Estelle Skin Care And Spa Institute