Organized, dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added duties to meet team goals. Self-motivated, attentive with good interpersonal, problem-solving abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Outreach Support Specialist
WellPoint
Nashville, TN
2018.08 - Current
Tracked unable to staff cases, reducing the number by 80%.
Developed relationships with external service providers.
Participated in staff meetings, trainings, conferences.
Demonstrated leadership by making improvements to work processes and helping to train others.
Reviewed and verified patient information to ensure accuracy of insurance authorizations.
Created, tracked and maintained accurate records of all authorization requests.
Processed electronic authorizations in accordance with established policies and procedures.
Performed quality reviews on work completed by team members.
Paralegal (Weekends)
Kinslow Law Group
Nashville, TN
2018.03 - 2019.04
Reviewed, prepared, organized legal documents, such as pleadings, motions, briefs.
Drafted correspondence to clients, attorneys.
Created spreadsheets to track case information, deadlines.
Responded to subpoenas, drafted discovery responses including Interrogatories and Requests for Production of Documents.
Participated in mediation sessions by scheduling, preparing necessary materials, taking notes during meetings.
Filed motions with courts electronically or by hand.
Paralegal (TEMP POSITION)
Allstate
Nashville, TN
2018.05 - 2018.08
Coordinated with legal staff to complete common tasks on schedule.
Enhanced case efficiency by organizing and maintaining legal documents, files, correspondence.
Maintained client files according to established protocols.
Drafted, edited, mailed settlement letters.
Legal Assistant
Stover Law Group, PLC
Nashville, TN
2015.07 - 2018.01
Drafted legal documents such as contracts, pleadings, motions, briefs, memoranda of law, discovery requests.
Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
Organized exhibits for trial proceedings, prepared trial notebook.
Scanned physical documents into electronic format for storage.
Conducted interviews with potential witnesses to obtain statements relevant to pending cases.
Compiled financial records related to specific cases.
Oversaw scheduling of settlement negotiations, hearings, depositions.