Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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Amaka Addison

Emporia,VA

Summary

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Security Officer (Full-time)

Meherrin River Regional Jail
10.2017 - Current
  • Ensuring the safety and security of the facility and inmates
  • Booking and releasing inmates
  • Conducting consistent rounds
  • Collecting fingerprints
  • Collecting DNA
  • Taking urine samples for drug tests
  • Serving warrants/capias and other documents
  • Communicating with judges, officers, and magistrates
  • Transporting inmates to and from other facilities
  • Running criminal histories and background checks (VCIN)
  • Operating fax machines, printers, computers, and telephones
  • Keeping inmate records in order
  • Conducting pat downs and observational searches
  • Assisting with courts and probation for video arraignments
  • Operating security cameras
  • Constant interaction with the public
  • Keeping open communication with other facilities

Customer Service Rep

QC Financial
07.2014 - 01.2017
  • Issue line of credit loans
  • Balance a cash drawer and safe
  • Handle customers
  • File folders
  • Make collection calls
  • Open and close the store
  • Make bank deposits and change orders

Customer Service Manager

WalMart
11.2008 - 06.2014
  • Complete and send daily/weekly audits and turn them in to accounting
  • Maintain cashier breaks and keep order on the front end
  • Supervising up to 25 employees per shift
  • Counting and keeping a log of a balanced cash drawer from day to day
  • Train new hires, consisting of management and crew

Education

Bachelor’s degree - social work

Walden University
01-2026

Associate - education

Southside Virginia Education Center
Emporia, VA
01.2013

High School Diploma -

Greensville County High School
Emporia, VA
01.2008

Skills

  • Customer Service
  • Communication
  • Phone Etiquette
  • Typing
  • Security
  • Supervising experience
  • Organizational skills
  • Crisis Intervention
  • Cash Handling
  • Microsoft Word
  • Surveillance monitoring
  • Incident response

Certification

  • VIRGINIA CRIMINAL INFORMATION NETWORK (VCIN) 12/01/26
  • Basic Jail Officers Course, 06/01/18, Present, Completion of the basic jailer’s course from Central Virginia Criminal Justice Academy
  • First Aid and CPR certification, 02/01/26, 02/01/26

Additional Information

Excellent communication and human relation skills, Hard working and able to multi-task, Able to learn quickly, effectively, and independently, Proven ability to lead and supervise, Experience with Microsoft Office Applications, Extensive customer service background, Productive under minimal to no supervision, Professional phone etiquette, Organized

Timeline

Security Officer (Full-time)

Meherrin River Regional Jail
10.2017 - Current

Customer Service Rep

QC Financial
07.2014 - 01.2017

Customer Service Manager

WalMart
11.2008 - 06.2014

Associate - education

Southside Virginia Education Center

High School Diploma -

Greensville County High School
  • VIRGINIA CRIMINAL INFORMATION NETWORK (VCIN) 12/01/26
  • Basic Jail Officers Course, 06/01/18, Present, Completion of the basic jailer’s course from Central Virginia Criminal Justice Academy
  • First Aid and CPR certification, 02/01/26, 02/01/26

Bachelor’s degree - social work

Walden University
Amaka Addison