Amal Alsamman
Roseville
Summary
Dynamic leader with a proven track record at Four Seasons Tailoring, enhancing operational efficiency and customer satisfaction. Skilled in retail merchandising and fostering teamwork, I excel in strategic planning and problem-solving. Achieved significant cost savings and improved vendor relationships, demonstrating strong finance and communication abilities.
Overview
18
18
years of professional experience
Work History
Retail Operations Manager
Four Seasons Tailoring
08.2021 - Current
- Managed budgets effectively by monitoring expenses closely, identifying cost-saving opportunities, and allocating resources strategically.
- Improved customer satisfaction ratings with attentive service, prompt issue resolution, and proactive relationship building efforts.
- Established strong relationships with vendors to secure favorable pricing terms for merchandise procurement while maintaining quality standards.
- Contributed to leadership team for implementing company policies and procedures.
Translator and Interpreter
Rocklin School District
08.2019 - 10.2024
- Researched cultural nuances by studying regional dialects and customs for appropriate language use.
- Provided simultaneous interpretation during conferences to facilitate real-time communication among participants.
- Translated documents from English to Arabic.
- Fostered better understanding of complex documents by translating technical manuals, legal contracts, and medical reports.
- Provided verbal summaries of non-English documents for immediate use.
Store Director
Harayer Retail
03.2007 - 07.2011
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
Education
Bachelor of Arts - English Language And Literature
Al Baath Univercity
Homs10-2010
High School Diploma -
Aisha High School
Hama05-2006
Skills
- Store operations
- Health and safety
- Operational efficiency
- Store planning
- Employee scheduling
- Retail merchandising
- Teamwork
- Finance and accounting oversight
- Customer service
- Problem-solving
- Excellent communication
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Retail Operations Manager
Four Seasons Tailoring
08.2021 - Current
Translator and Interpreter
Rocklin School District
08.2019 - 10.2024
Store Director
Harayer Retail
03.2007 - 07.2011
Bachelor of Arts - English Language And Literature
Al Baath Univercity
High School Diploma -
Aisha High School
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