Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Languages
Websites
Work Preference
Timeline
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Amal Ankem

Newark

Summary

Highly skilled Healthcare IT professional with over 6 years of experience in integration analysis, system implementation, and team leadership. Proven track record in architecting and developing HL7, FHIR, and API-based data exchanges, improving interoperability across multiple healthcare systems. Expertise in Rhapsody Integration Engine, JavaScript, and AWS cloud services.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Integration Analyst

New Jersey Innovation Institute
08.2024 - Current
  • Architected and developed 50+ HL7, FHIR, and API-based data exchanges, implementing 90+ data mappings with JavaScript, resulting in 98% improved data accuracy across 12 healthcare systems
  • Led 10+ end-to-end integration projects, while implementing advanced database logging mechanisms to PostgreSQL DB
  • Spearheaded technical customer advisory meetings with 7 health systems, offering strategic guidance on interoperability, enhancing cross-functional collaboration

Integration Services Support Team Lead

MiHIN
11.2022 - 08.2024
  • Led 7-member team in daily operations, resolving 220+ client issues monthly and implementing feedback mechanisms, resulting in 17% increase in customer satisfaction and loyalty
  • Championed integration of 6 major Health Care Systems with CDC's APHL and MDHHS for streamlined electronic case report information exchange
  • Drove operational excellence as SME by monitoring KPIs, documenting 45 use cases, onboarding contractors, and fostering positive team culture, resulting in exceeded SLAs

Integration Services Support Analyst

MiHiN
04.2020 - 10.2022
  • Spearheaded building two Health Information Networks (HIN) for Wisconsin and Georgia leveraging AWS
  • Led end-to-end management of 90+ Public Health Reporting interfaces, bridging Michigan Care Improvement Registry (MCIR) with healthcare entities
  • Successfully diagnosed and resolved over 580 interface-related requests in Rhapsody which handles ~4M messages a day

Education

Master of Science - Computer Science

Western Michigan University
Kalamazoo, MI

Master of Science - Information Technology Management

Campbellsville University
Campbellsville, KY

Skills

  • Health Information Management
  • Electronic Health Records (EHR) systems
  • SOAP and RESTful web services
  • Atlassian Suite
  • Salesforce, HubSpot & Zoho
  • Tableau, Snowflake & PowerBI
  • Jupyter Lab
  • Microsoft Office Suite
  • Source and version control: git, github
  • JavaScript and Python
  • Database programming and SQL
  • ETL processes

Certification

  • Qvera Level 1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Hindi
Telugu

Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybridOn-Site

Important To Me

Career advancementCompany CultureFlexible work hoursHealthcare benefits401k matchPaid sick leaveTeam Building / Company Retreats4-day work weekStock Options / Equity / Profit SharingPaid time offWork from home optionWork-life balancePersonal development programs

Timeline

Senior Integration Analyst

New Jersey Innovation Institute
08.2024 - Current

Integration Services Support Team Lead

MiHIN
11.2022 - 08.2024

Integration Services Support Analyst

MiHiN
04.2020 - 10.2022

Master of Science - Computer Science

Western Michigan University

Master of Science - Information Technology Management

Campbellsville University
Amal Ankem