Amal Ankem
Newark
Summary
Highly skilled Healthcare IT professional with over 6 years of experience in integration analysis, system implementation, and team leadership. Proven track record in architecting and developing HL7, FHIR, and API-based data exchanges, improving interoperability across multiple healthcare systems. Expertise in Rhapsody Integration Engine, JavaScript, and AWS cloud services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Integration Analyst
New Jersey Innovation Institute
Newark, NJ
08.2024 - Current
- Architected and developed 50+ HL7, FHIR, and API-based data exchanges, implementing 90+ data mappings with JavaScript, resulting in 98% improved data accuracy across 12 healthcare systems
- Led 10+ end-to-end integration projects, while implementing advanced database logging mechanisms to PostgreSQL DB
- Spearheaded technical customer advisory meetings with 7 health systems, offering strategic guidance on interoperability, enhancing cross-functional collaboration
Integration Services Support Team Lead
MiHIN
Ann Arbor, MI
11.2022 - 08.2024
- Led 7-member team in daily operations, resolving 220+ client issues monthly and implementing feedback mechanisms, resulting in 17% increase in customer satisfaction and loyalty
- Championed integration of 6 major Health Care Systems with CDC's APHL and MDHHS for streamlined electronic case report information exchange
- Drove operational excellence as SME by monitoring KPIs, documenting 45 use cases, onboarding contractors, and fostering positive team culture, resulting in exceeded SLAs
Integration Services Support Analyst
MiHiN
East Lansing, MI
04.2020 - 10.2022
- Spearheaded building two Health Information Networks (HIN) for Wisconsin and Georgia leveraging AWS
- Led end-to-end management of 90+ Public Health Reporting interfaces, bridging Michigan Care Improvement Registry (MCIR) with healthcare entities
- Successfully diagnosed and resolved over 580 interface-related requests in Rhapsody which handles ~4M messages a day
Education
Master of Science - Computer Science
Western Michigan University
Kalamazoo, MIMaster of Science - Information Technology Management
Campbellsville University
Campbellsville, KYSkills
- Health Information Management
- Electronic Health Records (EHR) systems
- SOAP and RESTful web services
- Atlassian Suite
- Salesforce, HubSpot & Zoho
- Tableau, Snowflake & PowerBI
- Jupyter Lab
- Microsoft Office Suite
- Source and version control: git, github
- JavaScript and Python
- Database programming and SQL
- ETL processes
Certification
- Qvera Level 1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Hindi
Telugu
Work Preference
Work Type
Full TimeContract WorkLocation Preference
RemoteHybridOn-SiteImportant To Me
Career advancementCompany CultureFlexible work hoursHealthcare benefits401k matchPaid sick leaveTeam Building / Company Retreats4-day work weekStock Options / Equity / Profit SharingPaid time offWork from home optionWork-life balancePersonal development programsTimeline
Senior Integration Analyst
New Jersey Innovation Institute
08.2024 - Current
Integration Services Support Team Lead
MiHIN
11.2022 - 08.2024
Integration Services Support Analyst
MiHiN
04.2020 - 10.2022
Master of Science - Computer Science
Western Michigan University
Master of Science - Information Technology Management
Campbellsville University