Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Amal Eisa

Amal Eisa

Houston,TX

Summary

I’m a dedicated and bilingual professional with extensive experience in retail, hospitality, and customer service. I take pride in delivering exceptional service, working well with others, and staying calm and effective in high-pressure situations. I’m great at problem-solving, multitasking, and making sure customer needs are met. Being fluent in both English and Arabic allows me to connect with people from diverse backgrounds, and I value building strong relationships through clear communication and understanding.

Overview

8
8
years of professional experience

Work History

SPECIALIST

APPLE
HOUSTON, TX
09.2024 - Current
  • Guided clients in various sections of the Apple Store.
  • Provided detailed explanations of product functionalities and services available.
  • Delivered detailed product demonstrations to customers.
  • Facilitated customer connections with telephony providers.

DELI & CFT TEAM MEMBER

H E B
HOUSTON, TX
11.2022 - 06.2028
  • Organized and replenished inventory across bakery, produce, and deli sections.
  • Ensured quality and timely preparation of deli products.

WAITER

ROYAL OAKS COUNTRY CLUB
HOUSTON, TX
03.2022 - 11.2022
  • Managed logistics for a variety of occasions including weddings, birthdays, and holiday celebrations.
  • Coordinated food service and dining area operations.
  • Addressed and fulfilled member requests efficiently.

WAITER

PAPPADEAUX SEAFOOD KITCHEN
HOUSTON, TX
10.2020 - 03.2022
  • Achieved high levels of customer satisfaction leveraging superior communication abilities.
  • Addressed customer concerns, supported colleagues, and finalized closing tasks.
  • Organized meal delivery and processed requests.

Education

Freshman Year

Houston Community College - Northwest
Houston, TX
06.2022

GED -

Westside High School
Houston, TX
01.2021

Skills

    Retail and sales support

    Customer service and relations

    Multitasking

    Technical proficiency

    Hospitality

    Adaptability

    Teamwork

    Communication

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

SPECIALIST

APPLE
09.2024 - Current

DELI & CFT TEAM MEMBER

H E B
11.2022 - 06.2028

WAITER

ROYAL OAKS COUNTRY CLUB
03.2022 - 11.2022

WAITER

PAPPADEAUX SEAFOOD KITCHEN
10.2020 - 03.2022

Freshman Year

Houston Community College - Northwest

GED -

Westside High School
Amal Eisa