Amal Nur
Columbus,OH
Summary
Well-rounded trilingual professional with a Bachelors of Science in Psychology at Franklin University and a Human Resources Associate degree. I’m experienced in interacting with people and resolving issues to propel and overseeing multiple tasks within a busy establishment. I am polished and tolerant when handling high-stress situations using appropriate responses. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Outpatient Case Worker
River Vista Behavioral Health
Columbus, OH
08.2023 - Current
- Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
- Scheduled travel arrangements for discharged patients
- Record case information, complete all necessary forms accurately, and produce statistical reports
- Handle case assignments, draft service plans, review case progress, and determine case closure.
- Coordinated the intake process for new clients, and providing necessary paperwork.
- Created individualized service plans for each client based on their unique needs and goals.
- Assisted in determining appropriate referrals for clients to other community agencies or programs.
- Reviewed charts for accuracy and completeness
- Entered data into electronic health record systems, and maintained accurate records of client intakes in electronic database system.
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
Receptionist
River Vista Behavioral Health
Columbus, OH
03.2023 - 08.2023
- Administrative duties assisting the CEO, Business office Manager, and HR
- Reception duties open, categorize, and distribute all incoming mail.
- Compose all correspondence and special reports
- Maintain invoicing and logs and send them to corporate
- Make travel arrangements for discharged patients
- Maintain visitation log
Check-in Specialist
Columbus State Community College
Columbus, OH
02.2020 - 01.2023
- Represent the college, other campus offices, and resources, in a positive and unbiased manner, regardless of personal affiliations
- Serve as the first point of contact as students enter the welcome area in the market
- Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries
- Cultivated professional relationships with guests through active response and dedicated assistance
- Serve as a resource and referral point for campus resources and student needs
- Prepares reports by collecting student information.
Education
Associate Degree - Human Resources Management
Columbus State Community College
12.2021
Bachelor of Science - Psychology
Franklin University
Columbus, OH09-2023
Skills
- Records maintenance and management
- Organizational skills
- Trilingual in Somali, Arabic and English
- Interpersonal and deescalation skills
- Patient Safety Management
- Clinical Documentation
Timeline
Outpatient Case Worker
River Vista Behavioral Health
08.2023 - Current
Receptionist
River Vista Behavioral Health
03.2023 - 08.2023
Check-in Specialist
Columbus State Community College
02.2020 - 01.2023
Associate Degree - Human Resources Management
Columbus State Community College
Bachelor of Science - Psychology
Franklin University
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