Amalia Moctezuma-Aguillon
Owings Mills,MD
Summary
Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Flex Driver
Amazon
07.2022 - Current
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Followed all company policies and procedures, maintaining strong record of compliance with Flex Driver standards.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
- Navigated various weather conditions safely, maintaining consistent on-time delivery rates regardless of external challenges.
- Managed time effectively to maximize number of packages delivered per shift.
- Utilized navigation tools for efficient route planning, minimizing delays due to traffic or road closures.
- Handled routes with over 50 stops including 50+ packages during 2.5 hour shift.
FT Specialist - Hub Simulator
United Parcel Service, UPS
01.2018 - 04.2024
- Followed all company policies and procedures to deliver quality work.
- Oversaw daily operations of busy office environment, ensuring tasks were completed efficiently and accurately.
- Mentored team members, fostering professional growth through guidance on best practices for supervision.
- Trained numerous part-time supervisors to be my back up simulators
- Created daily pre-sort and post-sort plans
- Always in constant communication with feeder team to ensure all loads are processed
- Handled more than 40 calls and emails daily from different departments and buildings to make sure operation ran smoothly
- Managed about 5 calls daily from customers asking questions about whereabouts of their packages.
Package Handler
Amazon
01.2021 - 07.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Averaged 280- 300 PPH (packages per hour) during 4 hour shift.
- Loader and sorter for one of the busiest areas in the building
Education
Some College (No Degree) - General Studies
The Community College of Baltimore County
Catonsville, MDHigh School Diploma - Business Management And Finance
Lansdowne High School & Academy Of Finance
Baltimore, MD06.2014
Skills
- Strong Communication Skills
- Reliability and punctuality
- Patience and Perseverance
- Accurate record keeping
- Problem-Solving
- Time Management
- Multitasking
- Fluent in English and Spanish
- Physical stamina and strength
Languages
Spanish
Native or Bilingual
Timeline
Flex Driver
Amazon
07.2022 - Current
Package Handler
Amazon
01.2021 - 07.2022
FT Specialist - Hub Simulator
United Parcel Service, UPS
01.2018 - 04.2024
Some College (No Degree) - General Studies
The Community College of Baltimore County
High School Diploma - Business Management And Finance
Lansdowne High School & Academy Of Finance