Amalia Price
Toms River,NJ
Summary
Goal-oriented individual versed in greeting a high volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales and completing cash register transactions. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Experienced team player with good organizational skills and a productive approach to handling simultaneous tasks.
Overview
6
6
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
Toms River, New Jersey
04.2024 - Current
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate
Vans
Toms River, NJ
08.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assistant Cleaner
Independent Cleaning Service
Toms River, NJ
01.2019 - Current
- Enhanced cleanliness by consistently maintaining a well-organized and sanitary work environment.
- Elevated visual appeal of premises through meticulous cleaning practices, creating an inviting atmosphere for clients or visitors.
- Washed windows, mirrors, and glass surfaces to remove residue.
- Emptied wastebaskets to transport trash to designated disposal areas.
- Removed dirt and debris from high-traffic areas.
- Thoroughly dusted and vacuumed commercial and residential buildings.
- Disinfected and cleaned bathroom areas.
- Maintained a clean, safe and sanitary environment by sweeping, mopping, dusting, and vacuuming floors; washing windows, walls and ceilings; emptying trash containers; scrubbing toilets.
Education
High School Diploma -
Toms River High School East
Toms River, NJ06.2023
Skills
- Punctuality
- Multi-tasking
- Guest Relations
- POS System Operation
- Money Handling
- Customer Needs Assessment
- Excellent People Skills
- Cleaning Techniques
- Payment Processing
- Product Sales
References
References available upon request.
Timeline
Sales Associate
American Eagle Outfitters, Inc
04.2024 - Current
Sales Associate
Vans
08.2023 - Current
Assistant Cleaner
Independent Cleaning Service
01.2019 - Current
High School Diploma -
Toms River High School East