Amalia Zayas
Newberry
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant
Martin Kids Dental Health Team
06.2022 - Current
- Reduced dentist's workload during procedures by anticipating their needs and having necessary instruments readily available.
- Increased patient retention by developing strong relationships and providing personalized care.
- Documented patient dental health information and medical history for future reference.
- Supported dentists in diagnosing oral health issues by taking diagnostic x-rays as needed.
Barista
Joel’s Coffee House
10.2020 - 10.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Veterinary Assistant
Tune Ups Equine Dentistry
01.2016 - 01.2022
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Provided customer support to clients, answering questions and addressing concerns.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
Waitress
Cilantro Tacos
01.2019 - 01.2021
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
Education
Newberry High School
Skills
- Problem-solving
- Attention to detail
- Customer relations
- Creativity and innovation
- Conflict resolution
- Teamwork and collaboration
- Relationship building
Certification
- X-ray
- Expanded dental functions
Timeline
Certified Dental Assistant
Martin Kids Dental Health Team
06.2022 - Current
Barista
Joel’s Coffee House
10.2020 - 10.2022
Waitress
Cilantro Tacos
01.2019 - 01.2021
Veterinary Assistant
Tune Ups Equine Dentistry
01.2016 - 01.2022
Newberry High School
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