Mikaela Shannon
Corryton,Tennessee (TN)
Summary
Reliable Lead Certified Dental Assistant with five years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Certified in sealants, monitoring nitrous oxide, and coronal polishing. Team-focused with a commitment to providing exceptional care to all patients. Seeking a position to enhance operations and ensure exceptional care.
Overview
8
8
years of professional experience
Work History
Certified Dental Assistant
Dr. Wayne Hughart D.D.S, M.S
09.2018 - Current
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Created correspondence letters to referring offices
- Enhanced office efficiency by maintaining accurate records, and managing clinical staff and product inventory.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Entered patient data into the computer system, adhering to strict privacy laws and maintaining a high level of accuracy.
Dining Services Aide
Renaissance Terrace Assisted Living
11.2015 - 08.2016
- Enhanced dining experience by providing attentive and friendly service to fifty residents
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Assisted in preparing meals with the culinary team, ensuring timely delivery to residents in a fast paced environment.
- Addressed resident concerns and resolved issues promptly, fostering positive relationships with patrons.
- Utilized strong multitasking abilities to manage fifty residents and their tables simultaneously while maintaining excellent service quality standards.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas as efficiently as possible.
Education
Diploma - Dental Assisting
Tennessee College of Applied Technology
Knoxville, TN08.2018
Associate of Applied Science - Media Technologies
Pellissippi State Community College
Knoxville, TN12.2016
Diploma -
Halls High School
Knoxville, TN05.2014
Skills
- Patient Education and Counseling
- Problem Solving Abilities
- Inventory Management Expertise
- Customer Service
- Supply Ordering
- Staff Training
- Critical Thinking
- Computer Proficiency
- Problem-Solving Abilities
- Multi-Line Phone Talent
Timeline
Certified Dental Assistant
Dr. Wayne Hughart D.D.S, M.S
09.2018 - Current
Dining Services Aide
Renaissance Terrace Assisted Living
11.2015 - 08.2016
Diploma - Dental Assisting
Tennessee College of Applied Technology
Associate of Applied Science - Media Technologies
Pellissippi State Community College
Diploma -
Halls High School
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