Amalija Koslova

Travel Agent

Daugavpils,Latgale

Summary

Dynamic and detail-oriented Travel Consultant with a strong background in managing comprehensive tour packages and providing exceptional customer service. Fluent in Latvian, Russian, and English, with a proven ability to communicate effectively with a diverse range of clients. Skilled in coordinating logistics, creating engaging itineraries, and handling financial transactions with precision. Dedicated to delivering personalized and memorable travel experiences, with a commitment to continuous learning and professional growth in the travel industry. Ready to contribute expertise and passion for travel to a forward-thinking organization.

Work History

Travel Agent

MARI Travel Agency

05.2024 - 08.2024

Designed and managed comprehensive tour packages for the Baltic region.
Created engaging excursion itineraries and promotional materials.
Coordinated client registrations and provided personalized travel information.
Organized and oversaw transportation logistics, ensuring optimal arrangements based on client preferences.
Handled financial transactions with precision, ensuring seamless payment processing and customer satisfaction.

Education

General Education

Sventes Vidusskola

Svente, Latgale, Latvia

Skills

Customer Service Excellence: Proficient in managing client relationships and providing high-quality service to ensure customer satisfaction
Project Coordination: Skilled in planning and organizing travel packages, coordinating logistics, and managing complex travel arrangements
Multilingual Communication: Fluent in Latvian, Russian, and English, enabling effective communication with a diverse clientele
Sales and Promotion: Experienced in creating engaging promotional materials and advertisements to attract and retain customers

Problem-Solving: Ability to handle unexpected travel issues and find quick, effective solutions to maintain client satisfaction
Attention to Detail: Ensured all travel plans and itineraries were accurate, comprehensive, and aligned with client preferences
Financial Transactions Management: Managed payment processing and financial transactions with precision, ensuring seamless operations

Languages

Russian

Native or Bilingual

Latvian

Professional Working

Timeline

Travel Agent

MARI Travel Agency

05.2024 - 08.2024

General Education

Sventes Vidusskola