Aman Pirani
Fort Worth,TX
Summary
During my last project I was involved in implementing GENESYS telecommunication solution, an end-to-end customer service product , while phasing out the existing AVAYA products. I helped with the collaboration between the JAVA developers and testers during System Integration Testing and User Acceptance Testing, while maintaining and updating the System Requirements Document as needed.
Overview
2
2
years of professional experience
Work History
Business Analyst
Mr.Cooper
03.2019 - 07.2021
- Collaborated with stakeholders across departments to define requirements for new projects.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Created detailed process flows and user stories to document system requirements and design solutions.
- Designed test plans, scenarios, test scripts, and cases to validate system functionality.
Education
Bachelor of Science - Computer Science
The University of Texas At San Antonio
San Antonio, TX08-2018
Skills
- Data Mapping
- Power BI
- Data Analysis
- Familiarity with SQL
Timeline
Business Analyst
Mr.Cooper
03.2019 - 07.2021
Bachelor of Science - Computer Science
The University of Texas At San Antonio
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