Amand Thomas
Belton,TX
Overview
8
8
years of professional experience
Work History
Hairstylist
Fantastic Sams Cut & Color
05.2023 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
Manager/Hairstylist Manager
Great Clips Hair Salon
01.2022 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Manager/Hairstylist
SportClips Haircuts
08.2016 - 01.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree - Hairstyling
Central Texas Beauty School
Temple, TX08.2002
High School Diploma -
A.C Jones High School
Beeville, TX03.1996
Timeline
Hairstylist
Fantastic Sams Cut & Color
05.2023 - Current
Manager/Hairstylist Manager
Great Clips Hair Salon
01.2022 - 05.2023
Manager/Hairstylist
SportClips Haircuts
08.2016 - 01.2022
No Degree - Hairstyling
Central Texas Beauty School
High School Diploma -
A.C Jones High School