Monica Escobar
Naples
Summary
Enthusiastic professional with a strong background in client interactions and appointment management. Known for attention to detail and teamwork, ready to contribute to a dynamic environment and drive exceptional customer experiences. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
Work History
Hairstylist
Good Hair Salon
Naples
02.2025 - 01.2026
- Consulted with clients to determine desired hairstyles and treatments.
- Performed haircuts, color applications, and styling services efficiently.
- Maintained cleanliness and organization of workstations and tools.
- Collaborated with team members to ensure smooth salon operations.
- Educated clients on hair care products and maintenance techniques.
- Attended workshops to stay updated on current trends and techniques.
Front Desk Receptionist
Michael Thomas Hair Design, Naples Fla. Salon
Naples
11.2023 - 01.2025
- Greeted clients warmly and directed them to appropriate service areas.
- Managed appointment scheduling using salon management software efficiently.
- Answered phone calls and addressed client inquiries professionally.
- Maintained cleanliness and organization of front desk and waiting area.
- Processed payments and handled cash transactions accurately at checkout.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
Front Desk Receptionist/Office Assistant
Shoreline Physicians Regional Group
Naples
01.2021 - 04.2023
- Greeted patients warmly and directed them to appropriate services.
- Managed appointment scheduling using electronic health record systems.
- Answered phone calls and addressed inquiries with professionalism.
- Maintained organized reception area to enhance patient experience.
- Ensured compliance with HIPAA regulations in all patient interactions.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Cosmetology - Cosmetology
The Salon Professional Academy
Naples, FL 12.2023 - 02.2025
Palmetto Ridge High School
Naples, FLSkills
- Client consultation
- Hair cutting
- Color application
- Styling techniques
- Effective communication
- Attention to detail
- Team collaboration
- Appointment scheduling
- Payment processing
Languages
Spanish
Limited
English
Native/ Bilingual
Timeline
Hairstylist
Good Hair Salon
02.2025 - 01.2026
Cosmetology - Cosmetology
The Salon Professional Academy
12.2023 - 02.2025
Front Desk Receptionist
Michael Thomas Hair Design, Naples Fla. Salon
11.2023 - 01.2025
Front Desk Receptionist/Office Assistant
Shoreline Physicians Regional Group
01.2021 - 04.2023
Palmetto Ridge High School