Carrie Austin
La Porte,TX
Summary
Driven and accomplished Hairstylist with a proven track record at Great Clips, enhancing salon revenue through upselling and exceptional customer service. Skilled in hair styling techniques and client consultations, demonstrating outstanding client retention and satisfaction. Adept at fostering positive environments and leveraging advanced communication skills to exceed client expectations.
Overview
5
5
years of professional experience
Work History
Hairstylist
Super Cuts
02.2022 - 04.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
Hairstylist
Great Clips
11.2022 - 01.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Processed payments, entering sales in register for prompt customer service.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Distributed business cards outside of salon to generate new business.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Maintained regular client list and successfully handled walk-in customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Hairstylist
Tune Up The Manly Salon
06.2019 - 10.2021
Education
Associate Of Science - Cosmetology Education
San Jacinto College District
Pasadena, TX02.2007
Diploma -
Laporte High School
La Porte, TX05.1992
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- Customer Consultation
- Advanced communication skills
- Highly motivated self-starter
- State Licensed Cosmetologist
- Men and women haircuts
- Strong leader
- Highlights and lowlights
- Natural Hair Care
- Styling Tools
- Cuts for women
- Outstanding client retention
- Hair Straightening
- Continuing education
- Sanitation Practices
- Foiling expertise
- Scalp treatments
- Eyebrow styling
- Hair Cutting and Trimming
- Clear Communication
- Social skills
- Product Knowledge
- Adaptable to Changing Client Needs
- Clipper and Trimmer Operation
- Chemical Application
- Cash Register Operation
- Scalp Massage
- Payment Processing
- Scalp Care
Timeline
Hairstylist
Great Clips
11.2022 - 01.2024
Hairstylist
Super Cuts
02.2022 - 04.2024
Hairstylist
Tune Up The Manly Salon
06.2019 - 10.2021
Associate Of Science - Cosmetology Education
San Jacinto College District
Diploma -
Laporte High School
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