Amanda Ackerman
Queen Creek,AZ
Summary
Focused Human Resources Manager; skilled in employee hiring, development and motivation. Offers employees comprehensive support and career development guidance for dynamic industry landscape. Articulate communicator accomplished in benefits administration and grievance handling.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Executive Human Resources Manager
Design Works Gaming
Scottsdale , AZ
04.2021 - Current
- Reports to and works directly with founder and CEO on business strategy.
- Manages employee benefits program, working with vendors, providers and staff to maintain strong portfolio of insurance and retirement options.
- Achieves regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
- Maintains "open door" policy to encourage employee communications and resolution of issues.
- Develops comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
- Recruited and hired key leadership positions to strengthen management team and saw 62% growth in one year.
- Streamlines HR efficiencies, coordinates new hire orientations and provides onboarding and training for new employees.
- Processed payroll for multi-state employees, ensuring timely and accurate compensation.
Manager, People and Culture
Arizona Coyotes
Glendale, AZ
11.2020 - 04.2021
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Responsible for creating, designing and implementing onboarding process for 125 full time team members and 200 part time team members in a calendar year.
Coordinator, People & Culture
Arizona Coyotes
Glendale, Arizona
02.2019 - 11.2020
- Administer all team member benefits including yearly Open Enrollment for a staff of 300.
- Work in conjunction with Ultimate Software (HRIS) through reporting, new hire paperwork and employee troubleshooting.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Addressed and resolved general payroll-related inquires.
Front Office Assistant
Salt River Fields
Scottsdale, AZ
09.2015 - 04.2019
- Partner with Human Resources Coordinator to screen, schedule and interview candidates
- Hired over 100 seasonal employees for spring training in a fast paced, changing environment
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Reviewed and screened applicant resumes to identify qualified candidates.
Education
Bachelor of Science - Sports Management
Grand Canyon University
Phoenix, AZSkills
- Employee Relations
- Policy Improvement Recommendations
- Compensation and Benefits Administration
- Recruitment and Hiring
- Benefits Programs
- Regulatory Compliance
- Human Resource Information System (HRIS)
Certification
HR Generalist Certification
Timeline
Executive Human Resources Manager
Design Works Gaming
04.2021 - Current
Manager, People and Culture
Arizona Coyotes
11.2020 - 04.2021
Coordinator, People & Culture
Arizona Coyotes
02.2019 - 11.2020
Front Office Assistant
Salt River Fields
09.2015 - 04.2019
Bachelor of Science - Sports Management
Grand Canyon University