Amanda M. Acosta
Gatesville,TX
Summary
Astute medical administrative receptionist trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
16
16
years of professional experience
Work History
Esthetician
06.2022 - Current
- Performs facials, and full body waxing, vajacials, microdermabrasion, chemical peels
Receptionist
United Blue Print Company
07.2023 - 03.2024
- front desk receptionist duties
- Copied, printed, and scanned daily print jobs, answered phones, replied to emails, notified customers when their projects were ready for pickup
- Familiar with QuickBooks program, as well as Microsoft office programs
- Able to multitask and great professional skills and customer service
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Wax Specialist
European Wax Center
07.2022 - 10.2022
- Performed full body waxing on guests, retailed skincare products to guests that would best suit their needs
Toxicity Moderator
Innodata
01.2022 - 05.2022
- Rating general tweets for twitter for toxic traits
- Daily uploads of pdfs to be graded by company qa
- Works alone and makes own hrs
Esthetician apprentice
Reflexions
07.2020 - 10.2020
- receptionist
- Assisted licensed esthetician in daily services
- Helped prepare licensed estheticians work area, ran errands, did laundry, anything and everything she needed help with I did
Administrative Assistant II Intake Photo & ID
TDCJ (Texas Department Criminal Justice)
05.2018 - 01.2020
- receptionist for photo and id intake department
- Performed daily fingerprints, mugshots, documented offender scars, marks, and tattoos
- Communicated with other departments as needed, ordered supplies as needed
Administrative Assistant II Intake Tester
TDCJ (Texas Department Criminal Justice)
09.2015 - 05.2018
- receptionist for intake tester
- Performed daily IQ testing on newly received inmates, as well as offender psychology screenings
- Graded and documented offender iq scores, printed needed daily paperwork for other departments
Administrative Assistant II Count Room
TDCJ (Texas Department Criminal Justice)
05.2014 - 09.2015
- receptionist for count room
- Performed unit offender counts, housing/job/unit changes/custody changes
- UCC Board member, prepped offender charts
Day Surgery Clinical Assistant
Lufkin Memorial Hospital
04.2010 - 10.2012
- front desk receptionist for day surgery
- Obtained and documented patient medical history, vital signs
- performed EKG, and MRSA testing
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
ER Assistant Manager/Receptionist
Coryell Memorial Hospital
04.2009 - 04.2010
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Obtained payments from patients and scanned identification and insurance cards.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Managed multi-line phone system and pleasantly greeted patients.
- Expedited patient registration processes by gathering necessary paperwork from new arrivals promptly upon their arrival at the front desk.
Education
High School Diploma -
Gatesville High School
Gatesville, TX05-2006
Skills
- Healthcare Industry Knowledge
- Medical Office Procedures
- Patient check-in and check-out
- Medical receptionist experience
- Front Desk Operations
- HIPAA Compliance
- Office Administration
- Patient Scheduling
- Patient Registration
- Microsoft Office
- Reminder calls
- HIPAA Guidelines
- Appointment management
- Insurance verifications
Timeline
Receptionist
United Blue Print Company
07.2023 - 03.2024
Wax Specialist
European Wax Center
07.2022 - 10.2022
Esthetician
06.2022 - Current
Toxicity Moderator
Innodata
01.2022 - 05.2022
Esthetician apprentice
Reflexions
07.2020 - 10.2020
Administrative Assistant II Intake Photo & ID
TDCJ (Texas Department Criminal Justice)
05.2018 - 01.2020
Administrative Assistant II Intake Tester
TDCJ (Texas Department Criminal Justice)
09.2015 - 05.2018
Administrative Assistant II Count Room
TDCJ (Texas Department Criminal Justice)
05.2014 - 09.2015
Day Surgery Clinical Assistant
Lufkin Memorial Hospital
04.2010 - 10.2012
ER Assistant Manager/Receptionist
Coryell Memorial Hospital
04.2009 - 04.2010
High School Diploma -
Gatesville High School