Dynamic small business operator with a strong focus on business marketing and community engagement. Proven ability to implement effective strategies that increase brand visibility and drive profitability while maintaining high-quality standards.
Overview
14
14
years of professional experience
Work History
Small Business Owner
A Bite At The Cherry Treat Boutique
Phoenix, AZ
02.2024 - Current
Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
Managed inventory control, optimizing stock levels to reduce waste and improve profitability.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Promoted business via social media to generate leads and maximize brand identity.
Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Diversified product offerings to meet changing customer needs and tap into new markets.
Managed inventory levels to ensure optimal supply of ingredients for daily production.
Operated and maintained bakery equipment, including ovens and mixers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Managed customer service operations, including taking orders and resolving complaints.
Adjusted recipes based on available ingredients or dietary restrictions,
Created appealing displays to showcase products in bakery.
Participated in local food fairs to promote bakery, resulting in increased foot traffic and sales.
Maintained cleanliness and organization in baking area, meeting health and safety standards.
Prepared dough for variety of pastries, cakes and breads.
Packaged finished products for sale.
Managed display cases to verify freshness and attractiveness of products.
Independent Contractor/Courier
Crossroads Courier
Phoenix, AZ
04.2018 - 06.2025
Coordinated logistics for timely deliveries across designated routes.
Managed inventory tracking and documentation to ensure accuracy.
Oversaw quality control processes, maintaining high service standards.
Streamlined operations by implementing efficient routing strategies.
Mentored new contractors on operational procedures and safety protocols.
Supported team members during peak times, demonstrating strong teamwork and flexibility.
Delivered packages to customer doorsteps and business offices.
Obtained signatures for delivery documents and packages.
Managed delivery route for optimal use of time and fuel.
Handled receipt, storage, identification and delivery of products for clients.
Tracked delivery status and updated customers for expected delivery time.
Case Aide II
State Of Arizona Department Of Child Safety
Avondale, AZ
03.2012 - 05.2015
Assisted in conducting home visits to assess child safety and well-being.
Collaborated with multidisciplinary teams to coordinate services for families in crisis.
Maintained accurate case records using state systems, ensuring compliance with regulatory standards.
Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
Assisted case managers with coordinating necessary resources, resulting in timely service provision.
Served as a liaison between clients and community resources, facilitating access to essential services.
Participated in staff meetings to review cases, share updates, and discuss strategies for successful outcomes.
Developed and implemented strategies to enhance quality of social services.
Education
Associate of Applied Science - Culinary Business
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
09-2027
Associate of Arts - Sociology
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ
08-2026
Skills
Small business operations
Vendor relations
Business marketing
Purchasing and planning
Quality assurance
Cost control and analysis
Vision implementation
Inventory tracking and management
Timeline
Small Business Owner
A Bite At The Cherry Treat Boutique
02.2024 - Current
Independent Contractor/Courier
Crossroads Courier
04.2018 - 06.2025
Case Aide II
State Of Arizona Department Of Child Safety
03.2012 - 05.2015
Associate of Applied Science - Culinary Business
Maricopa Community Colleges, Estrella Mountain Community College
Associate of Arts - Sociology
Maricopa Community Colleges, Rio Salado Community College