Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Ambriz

Plainview

Summary

Dynamic General Manager with a proven track record at TitleMax, excelling in operations management and team building. Achieved consistent sales targets through effective leadership and strategic planning. Bilingual and skilled in training, I foster high employee satisfaction while driving business growth and enhancing customer relationships.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

General Manager

TitleMax
05.2017 - 06.2025
  • Managed budget implementations, employee reviews, training, schedules.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Trained and guided team members to maintain high productivity and performance metrics. I was a certified trainer.

General Manager

Payless Shoe Source
04.2016 - 05.2017
  • Enhanced customer satisfaction through excellent service, maintaining a clean and organized store environment.
  • Boosted overall store performance with strong leadership, clear communication, and consistent feedback.
  • Achieved sales targets consistently by motivating staff and setting attainable goals.
  • Implemented loss prevention measures to reduce shrinkage rates significantly.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Loan Manager

Security Finance
01.2014 - 02.2016
  • Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
  • Reduced loan processing time by implementing efficient workflow management systems.
  • Consistently met sales targets through proactive client outreach and relationship building efforts.
  • Maintained a strong understanding of market trends and competitor offerings, allowing for the strategic positioning of products to attract new customers while retaining existing ones.
  • Improved loan approval process efficiency by streamlining documentation and application procedures.
  • Managed a diverse portfolio of loans, ensuring all accounts remained current and well-maintained through diligent oversight.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Assisted customers with completing loan applications and other paperwork.

Education

High School Diploma -

Plainview High School
Plainview, TX

Skills

  • Leadership and team building
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Goal setting
  • Verbal and written communication
  • Sales expertise
  • Account management
  • Bilingual

Timeline

General Manager

TitleMax
05.2017 - 06.2025

General Manager

Payless Shoe Source
04.2016 - 05.2017

Loan Manager

Security Finance
01.2014 - 02.2016

High School Diploma -

Plainview High School

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