Amanda Anderson
Albia,Iowa
Summary
Dedicated Direct Support Staff at Monroe County Professional Management, skilled in compassionate caregiving and medication administration. Enhanced client independence through personalized support plans and effective behavioral management. Recognized for fostering strong relationships and improving client well-being, ensuring compliance with health regulations while promoting a safe and engaging environment.
Overview
11
11
years of professional experience
Work History
Direct Support Staff
Monroe County Professional Management
Albia, IA
08.2024 - Current
- Assisted individuals with daily living activities to enhance independence and quality of life.
- Collaborated with healthcare professionals to develop personalized support plans tailored to client needs.
- Monitored clients' progress, documenting changes in behavior and well-being for effective communication with team members.
- Implemented recreational activities that promoted social interaction and skill development among clients.
- Provided emotional support and encouragement, fostering a positive environment for personal growth.
- Ensured compliance with health and safety regulations while maintaining a clean and organized workspace.
- Evaluated client feedback to improve service delivery and adapt support strategies effectively.
- Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
- Assisted clients with daily living tasks for increased autonomy and satisfaction.
- Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
- Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
- Improved client well-being by providing emotional support and fostering strong relationships.
- Advocated for clients'' rights, ensuring they receive appropriate services, accommodations, and support in line with their individual needs.
- Guided clients in building essential life skills such as budgeting, cooking, cleaning, and self-care routines for increased selfreliance.
- Enhanced client independence by implementing personalized support plans and monitoring progress.
- Promoted safety and health by administering medications accurately and adhering to hygiene protocols.
- Designed engaging activities tailored to individual needs, boosting client engagement and quality of life.
- Organized daily schedules based on individual needs assessment results, maximizing time efficiency without sacrificing quality of care provided.
- Documented client progress meticulously, enabling timely evaluation and adjustment of support plans.
- Maintained professional boundaries while cultivating supportive connections with clients that fostered trust and stability in their lives.
- Developed strong rapport with clients'' families, ensuring open communication channels for updates on progress or concerns.
- Contributed positively to the overall atmosphere within the residential setting by maintaining a clean and organized environment.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Supervisor
Snack Shack Restaurant
Albia, IA
05.2014 - 09.2024
- Supervised team operations to ensure adherence to company policies and safety standards.
- Trained new staff on operational procedures, enhancing team efficiency and performance.
- Coordinated daily scheduling, optimizing workforce allocation for peak productivity.
- Implemented inventory management practices, reducing stock discrepancies and improving order fulfillment.
- Assisted in resolving customer inquiries, fostering positive relationships and service satisfaction.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Opened and closed the store, dealing with opening/closing responsibilities and money handling
- Maintained food quality
- Cleaned store
Education
Certificate - Massage Therapy
La James International
Urbandale, IA02.2006
High School Diploma -
Albia Community
Albia, IA05.2005
Skills
- Compassionate caregiving
- Housekeeping tasks
- Patient care
- First aid and safety
- Safety awareness
- Social skills development
- Client documentation
- Medication administration
- Mental health support
- Behavioral management
- Activity planning
- Behavior redirection
- Self-care promotion
- Transportation services
- Care plan assessment
- Physical assistance
- First aid and CPR
- Community activities
- Personal care assistance
- State regulations
- Disability rights knowledge
- Compassionate client care
- Client safety and first aid
- Time management
- Multitasking and organization
- Daily living support
- Direct patient care
- HIPAA compliance
- Health and safety requirements
- Verbal and written communication
- Case documentation
- Behavioral support
- Transportation
- Goal setting
- ADL support
- Record keeping
- Mobility assistance
- Report writing
- Cultural awareness
- Emotional intelligence
- Recreational activities
- Disability awareness
- Nutrition
- Medical records management
- Hygiene assistance
- Health services
- Charting and documentation
- Healthcare
- CPR certification
Timeline
Direct Support Staff
Monroe County Professional Management
08.2024 - Current
Supervisor
Snack Shack Restaurant
05.2014 - 09.2024
Certificate - Massage Therapy
La James International
High School Diploma -
Albia Community