Dedicated Ticket Agent with proven skills in customer service and accurate data entry. Expertise in resolving complaints and managing ticket inventory to enhance customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Ticket Agent
Quality Merchant Services
NY
01.2024 - 01.2026
Processed ticket sales and refunds using point-of-sale systems.
Assisted customers with inquiries, ensuring prompt and accurate information delivery.
Managed ticket inventory, coordinating with vendors for efficient stock replenishment.
Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.