Amanda Andrews
Reading,PA
Summary
Dynamic professional with a strong background in customer service and team collaboration, honed at Christian Creekside. Proven ability to manage multiple tasks efficiently while ensuring order accuracy and guest satisfaction. Skilled in training staff and optimizing workflows, with a keen attention to detail and a commitment to maintaining high cleanliness standards.
Overview
17
17
years of professional experience
Work History
Waitress
Christian Creekside, and Doug Pug
Birdsboro, PA
07.2023 - Current
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Managed multiple tables efficiently, balancing orders and guest needs effectively.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new waitstaff on restaurant protocols and customer service standards.
Nanny
Self Employed Services
Reading, PA
02.2009 - Current
- Provided nurturing care, ensuring safety and well-being of children in various activities.
- Developed engaging educational activities tailored to children's developmental needs and interests.
- Fostered positive relationships with families, maintaining open communication regarding children's progress.
- Implemented daily routines, promoting consistency and stability for children in care.
Scheduler
Kre Security Llc.
Hamburg, PA
07.2023 - 10.2025
- Coordinated scheduling for security personnel across multiple sites, ensuring adequate coverage.
- Utilized scheduling software to manage shift assignments and track employee availability.
- Analyzed scheduling data to identify trends and propose adjustments for resource allocation.
Housekeeping Cleaner
Rebecca Cleaning
Reading, PA
04.2022 - 01.2025
- Maintained cleanliness and organization in residential and commercial spaces.
- Utilized cleaning equipment and chemicals safely according to industry standards.
- Followed detailed cleaning schedules to ensure timely completion of tasks.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
Cleaning Assistant
24k Cleaning Llc.
Birdsboro, PA
08.2017 - 08.2021
- Maintained cleanliness and organization in residential and commercial spaces.
- Utilized various cleaning tools and products to ensure high standards of hygiene.
- Followed safety protocols to prevent accidents and maintain a safe work environment.
- Assisted team members in executing efficient cleaning schedules and tasks.
Lead Associate
Sheezt
Leesport, PA
12.2011 - 08.2016
- Led team in optimizing workflow processes for increased efficiency.
- Developed training materials and conducted workshops for new associates.
- Implemented inventory management system to streamline stock control.
- Analyzed operational data to identify areas for performance improvement.
Education
Bachelor of Science - Animal Health
Ashford University
San Diego, CA05-2017
Bachelor of Science - Animal Science
Ashford University
San Diego, CA05-2017
Associate of Science - Animal Behaver
ABC Animal Behavior
Online 08-2011
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Order accuracy
Timeline
Waitress
Christian Creekside, and Doug Pug
07.2023 - Current
Scheduler
Kre Security Llc.
07.2023 - 10.2025
Housekeeping Cleaner
Rebecca Cleaning
04.2022 - 01.2025
Cleaning Assistant
24k Cleaning Llc.
08.2017 - 08.2021
Lead Associate
Sheezt
12.2011 - 08.2016
Nanny
Self Employed Services
02.2009 - Current
Bachelor of Science - Animal Health
Ashford University
Bachelor of Science - Animal Science
Ashford University
Associate of Science - Animal Behaver
ABC Animal Behavior