Amanda Aparicio Solano
Markleville,Indiana
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to contribute to team success and achieve positive results with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Pro Sales Account Associate
The Home Depot Inc
12.2024 - 11.2025
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Processed transactions accurately using POS systems, maintaining efficient checkout operations.
- Adapted quickly to new tasks and responsibilities, demonstrating flexibility in fast-paced settings.
- Managed a diverse portfolio of accounts, adapting strategies to meet unique client needs and objectives.
- Answered customer emails, chats and telephone calls to respond to questions, provide details, and resolve concerns.
Customer Service Representative
The Home Depot Inc
05.2024 - 11.2024
- Assisted customers with product inquiries and order placements, ensuring satisfactory service experiences.
- Adapted quickly to changing situations, maintaining professionalism during high-pressure periods.
- Resolved customer complaints efficiently, enhancing overall customer satisfaction and loyalty.
- Processed customer transactions efficiently using point-of-sale systems.
Overnight Stocker
The Home Depot Inc
11.2022 - 04.2024
- Organized and stocked merchandise to ensure product availability and optimal presentation.
- Operated forklifts and pallet jacks to efficiently move inventory throughout the store as well using reach truck to unload the FDC truck.
- Collaborated with team members to maintain clean, orderly stock areas for safety compliance.
- Assisted in inventory management by conducting regular stock audits and restocking items as needed.
Team Member
Chick Fil A
10.2020 - 06.2022
- Operated register to process payments and collect cash payment for order totals.
- Operated kitchen equipment efficiently while adhering to safety protocols.
Education
High School Diploma -
West Port High School
Ocala, FLSkills
- Customer service
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
- Active listening
- Microsoft office
- Microsoft Excel
- Delivery scheduling
Timeline
Pro Sales Account Associate
The Home Depot Inc
12.2024 - 11.2025
Customer Service Representative
The Home Depot Inc
05.2024 - 11.2024
Overnight Stocker
The Home Depot Inc
11.2022 - 04.2024
Team Member
Chick Fil A
10.2020 - 06.2022
High School Diploma -
West Port High School