AMANDA ARRA

• Review vehicle condition reports
• Inspect and accept vehicles arriving onsite
• Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales
• Initiate outbound phone calls / emails and deliver prepared scripts to prospects to schedule appointments to acquire their vehicles
• Consistent follow-up process in an attempt to schedule the appointment

Identify and overcome objections

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Followed-up on telephone and Internet leads responding to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
• Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
• Developed strong rapport with customers and created positive impression of business.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.