Amanda Arvay
Toledo
Summary
Professional with strong background in leadership and team management, ready to excel in training role. Known for fostering collaboration and delivering results, adapting to changing needs seamlessly. Skilled in strategic planning, problem-solving, and employee development. Reliable and focused on driving team success and organizational growth.
Overview
10
10
years of professional experience
Work History
Manager in Training
BLACK DIAMOND INC
04.2023 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area and store by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Assisting Customers with product questions and complaints
- Assisted Greenhouse Manager with Planting
- Built and maintained positive working relationships with co-workers
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
OWNER
Team PRS LLC
12.2020 - Current
- Managed the daily operations related to customer service, inventory management, and marketing
- Maintained a high standard of customer service through quality assurance checks
- Negotiated contracts and agreements with business partners, vendors, and customers
- Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently
- Managed budgets effectively by accurately forecasting expenses and revenues
- Built and maintained strong relationships at all levels of the organization
- Hired skilled personnel to handle challenges and obligations of business
DIALYSIS TECHNICIAN
Fresenius Medical Care
02.2015 - 11.2019
- Maintained accurate records of dialysis treatments including patient vital signs, lab values, weights, medications administered during the session, and other pertinent information
- Performed dialysis treatments on patients in accordance with physician orders and nursing care plans, ensuring patient safety and comfort
- Assessed patient responses to dialysis treatments and reported any changes or concerns immediately to the supervising nurse or physician
- Responded quickly and effectively during emergency situations such as cardiac arrest or allergic reactions
- Recognized potential problems that could arise during a treatment session and took appropriate action before they became serious issues
- Demonstrated knowledge of hemodialysis machines, related equipment, and water treatment systems to ensure proper functioning
- Performed daily maintenance on all dialysis machines according to established protocols
- Inspected all supplies used for each treatment before use to ensure sterility and appropriate expiration dates
- Developed strong relationships with patients through compassionate care while maintaining professional boundaries
- Collaborated with an interdisciplinary team including nurses, physicians, dieticians, social workers, pharmacists to coordinate optimal care for each patient's individual needs
- Operated various pieces of equipment used during a treatment session such as pumps, monitors, filters, adjusting settings as needed based on patient needs
- Participated in continuing education opportunities such as seminars and webinars related to advances in renal technology or best practices within the field
- Provided education to patients regarding their dialysis treatments and lifestyle modifications that may be needed due to their kidney disease
- Administered medications prescribed by a physician prior to beginning a treatment session according to established protocols
- Ensured compliance with all state laws governing the practice of renal dialysis technicians as well as facility policies and procedures related to infection control practices
Education
ASSOCIATE IN SCIENCE (A.S.) - FORENSIC SCIENCE
Everest University
Fort Lauderdale, FL10.2013
Skills
- Customer Service
- Customer Assistance
- Cleaning and sanitizing
- Cash Handling
- Time management skills
- Patience and Empathy
- Work Ethic and Integrity
- Reliability and punctuality
- Staff leadership
- Quality management
Timeline
Manager in Training
BLACK DIAMOND INC
04.2023 - Current
OWNER
Team PRS LLC
12.2020 - Current
DIALYSIS TECHNICIAN
Fresenius Medical Care
02.2015 - 11.2019
ASSOCIATE IN SCIENCE (A.S.) - FORENSIC SCIENCE
Everest University
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