Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Volunteer Work
Timeline
Generic

Leonardo Zepeda

Salinas,CA

Summary

Professional with strong background in leadership and team management, ready to excel in training role. Known for fostering collaboration and delivering results, adapting to changing needs seamlessly. Skilled in strategic planning, problem-solving, and employee development. Reliable and focused on driving team success and organizational growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager in Training

BJ's Restaurant & Brewhouse
10.2024 - Current
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.

Event Bartender

Pitcher Perfect LLC
07.2024 - Current
  • Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
  • Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
  • Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
  • Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.

Bartender

BJ's Restaurant & Brewhouse
12.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Marketing Associate

BJ's Restaurant & Brewhouse
08.2022 - Current
  • Created product promotion plans and marketing initiatives to increase brand awareness.
  • Supported sales activities through promotional material and market research.
  • Collaborated with marketing professionals to coordinate brand awareness and marketing efforts.
  • Assisted teams with aligning marketing strategies and objectives based on data-driven insights.

Head Server

BJ's Restaurant & Brewhouse
01.2022 - Current
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Explained menu items, describing ingredients and cooking methods upon request.

General Laborer

Ironwood Builders
06.2021 - 12.2021
  • Prepared items for transportation installing bracing, padding and strapping to prevent damage.
  • Mixed, poured, and spread concrete, asphalt gravel and other materials.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Reported safety violations to supervisor to reduce risks and accidents.
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.

Cashier Team Lead

Fosters Freeze
06.2018 - 12.2021
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.

Marketing Specialist

Toys"R"Us
01.2018 - 06.2018
  • Tracked results for marketing initiatives and developed dashboards to share with stakeholders.
  • Executed comprehensive strategic plans and coordinated projects to fulfill marketing initiatives.
  • Launched targeted promotions to segments of customer database to optimize response and increase circulation.

Janitor

McDonald's
06.2017 - 12.2017
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Performed landscaping tasks and removed litter to maintain grounds.

Education

Some College (No Degree) - Biological And Physical Sciences

Hartnell College
Salinas, CA

Skills

  • Commercial Beer Keg installation and replacement
  • Glycol-cooled draft system and air cooled draft system maintenance
  • Commercial steaming and preparation of clothes
  • Apprentice to Draft beer & Local beer Expert
  • Food Safety Understanding
  • Liquor, Wine, and Food Service
  • Effective Customer Upselling
  • Customer Service
  • Cash Handling
  • Cash Register Operations
  • Staff leadership

Accomplishments

    Opened 5 BJs Location as a Corporate Trainer

    . Chandler, Arizona [August 2023]

    . Grand Rapids, Michigan [ October 2023]

    . Orange Village, Ohio [January 2024]

    . Tracy, California [ September 2024]

    . Cypress, Texas [October 2024]

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Animation Certificate, Millenium Charter School of Art - 2019
  • California Food Handlers Certified, ServSafe - 2024 - 2029
  • First Aid & CPR, American Red Cross - 2020
  • POS System, 1 Year

Volunteer Work

  • Marina Vista Elementary classroom helper, 2019
  • The American Cancer Society, 2020
  • The BJ's TASC Force (Team Action to Support Communities) 2022

Timeline

Manager in Training

BJ's Restaurant & Brewhouse
10.2024 - Current

Event Bartender

Pitcher Perfect LLC
07.2024 - Current

Bartender

BJ's Restaurant & Brewhouse
12.2023 - Current

Marketing Associate

BJ's Restaurant & Brewhouse
08.2022 - Current

Head Server

BJ's Restaurant & Brewhouse
01.2022 - Current

General Laborer

Ironwood Builders
06.2021 - 12.2021

Cashier Team Lead

Fosters Freeze
06.2018 - 12.2021

Marketing Specialist

Toys"R"Us
01.2018 - 06.2018

Janitor

McDonald's
06.2017 - 12.2017

Some College (No Degree) - Biological And Physical Sciences

Hartnell College

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Leonardo Zepeda