Amanda Avelar
Londonderry,NH
Summary
Hard working Restaurant and Banquet Server with diverse event and dining experiences. Task oriented and pays attention to detail with a friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests is fast paced environments. Track record of success in events and dining experiences with different guest sizes, menus and presentation requirements.
Overview
10
10
years of professional experience
Work History
Restaurant & Banquet Server/ Bartender
The Coach Stop Restaurant
08.2020 - Current
- Greeting and seating customers in accurate sections
- Communicating daily specials and answering any pertaining questions
- Taking/delivering food and drink orders in a timely manner
- Bartending drinks
- Consistently keeping up with side work throughout the shift.
- Delegating tasks to other employees
- Creating shift schedules and BEO’s
- Running banquets of up to 60 people solo
Behavioral Analyst Technician
Pathways
02.2018 - 06.2020
- Provided specialized section 28 direct care services to clients in-home and community-based settings
- Used ABA strategies to implement (PBSP) behavior reduction and skill acquisition programs specific to each client's treatment plan
- Monitor behaviors, record and collect data on progress
- Performed administrative duties, including creating schedules, tracking kepro units, creating materials, and training new staff
- Resolved problems and provided exceptional client support.
Restaurant Server
Espos Trattoria
05.2017 - 06.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Stayed up to date on menu changes to offer current and accurate information and upsold specialty items to increase sales
- Completed all side work for opening and closing tasks
- Greeted and sat customers upon entry
Residential Cleaner
Self Employed
09.2014 - 03.2017
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms, and kitchens
- Engaged with clients on specific requirements and preferences to promote overall satisfaction
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Exceeded client expectations to garner future services
- Thoroughly cleaned up to 10 houses a week.
Stock Manager
Williams Sonoma Inc
03.2016 - 03.2017
- Scanned and entered new inventory, updated numbers and investigated variances
- Inventoried warehouse stock on monthly, quarterly and annual basis
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
Waitress/Server
Zaboo Piano Bar
02.2014 - 04.2016
- Greeted new customers, discussed specials, took drink orders, and built immediate positive connections with guests
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Performed complete opening, closing, and shift change duties
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Bartending License -
Boston Bartending School
Nashua, NHAssociate Degree In General Studies - Digital Marketing
NHTI - Concord's Community College
Concord, NH05.2024
Associate in Business Administration - Business Administration And Management
NHTI – Concord
Concord, NH05.2024
High School Diploma -
Alvirne High School
Hudson, NH01.2010
Skills
- Microsoft Office
- Customer Service
- Leadership and management skills
- Communication skills
- Planning and Organization
- Quick learner
- Administrative support
- Exceptional work ethic
Timeline
Restaurant & Banquet Server/ Bartender
The Coach Stop Restaurant
08.2020 - Current
Behavioral Analyst Technician
Pathways
02.2018 - 06.2020
Restaurant Server
Espos Trattoria
05.2017 - 06.2019
Stock Manager
Williams Sonoma Inc
03.2016 - 03.2017
Residential Cleaner
Self Employed
09.2014 - 03.2017
Waitress/Server
Zaboo Piano Bar
02.2014 - 04.2016
Bartending License -
Boston Bartending School
Associate Degree In General Studies - Digital Marketing
NHTI - Concord's Community College
Associate in Business Administration - Business Administration And Management
NHTI – Concord
High School Diploma -
Alvirne High School