Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Bagwell

Gilbert,SC

Summary

Solution-driven detail-oriented professional with a versatile skill set continuously refined over the last 25 years in the financial industry with proven success in managing and leading cross-functioned teams in excellent customer service.

Knowledgeable [Desired Position] with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.

Overview

9
9
years of professional experience

Work History

Office Sales Manager

MTC Federal Credit Union
11.2017 - 01.2024
  • Lead and developed a team of direct reports in providing highquality service in a fast-paced retail banking branch
  • Maintain compliance standards with bank regulations
  • Provide excellent customer service to members' requests, problems, and complaints promptly
  • Identify and recommend opportunities to efficiently improve client and prospect's financial stability
  • Educate members regarding all remote electronic service delivery products and services

Branch Manager

Security Federal Bank
01.2015 - 11.2017
  • Developed new processes and procedures for the new retail location I managed
  • Developed new relationships with households and commercial members
  • Responsible for ongoing employee development of 4 direct reports
  • Maintained the overall growth of the branch location

Education

High School -

Gilbert High School
Gilbert, SC
06.1999

Midlands Technical College -

Midlands Technical College
05.2001

Skills

  • Financial Software Proficiency
  • Microsoft Office Proficiency
  • Excel Data Analysis Skills
  • Expert Customer Support
  • Proficient in Written and Verbal Communication
  • Effective Listening Skills
  • Workflow Optimization
  • Strategic Solution Development
  • Analytical Thinking Skills
  • Strong Organizational Skills

Timeline

Office Sales Manager

MTC Federal Credit Union
11.2017 - 01.2024

Branch Manager

Security Federal Bank
01.2015 - 11.2017

Midlands Technical College -

Midlands Technical College

High School -

Gilbert High School

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Amanda Bagwell