Amanda Balding
Dearborn
Summary
Results-driven Unit Manager experienced in managing financial resources and delivering exceptional customer service in healthcare settings. Resolved complex issues efficiently while overseeing physician orders and supervising nursing staff in compliance with policies and regulations. Committed to professional growth, demonstrating a strong work ethic and adaptability while mastering new challenges.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Unit Manager
The Lodge at Taylor
Taylor
02.2025 - Current
- Oversaw resident care to promote quality physical, mental and psychological treatment.
- Supervised daily operations of resident care and staff activities.
- Ensured that the unit was compliant with safety standards and protocols set by the organization.
- Implemented training programs for new team members.
- Facilitated communication between staff, residents, and families.
- Analyzed patients records to determine efficiency and effectiveness of care.
- Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
Director of Nursing
Allegria Village
Dearborn
01.2024 - 02.2025
- Developed and implemented nursing policies and procedures aligned with best practices.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Coordinated training programs for nursing staff to enhance clinical skills and knowledge.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Evaluated nursing performance through regular reviews and feedback sessions.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Facilitated interdisciplinary meetings to improve communication among healthcare teams.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Monitored development, implementation and updates of individualized care plans.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Promoted a culture of safety by addressing concerns and implementing risk management strategies.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Managed nursing staff schedules to ensure adequate coverage and patient care.
- Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Ensured proper documentation of patient care in electronic health records systems.
- Communicated with patients with compassion while keeping medical information private.
- Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
- Communicated with patients with compassion while keeping medical information private.
Education
Associate of Applied Science - Nursing
Dorsey College
Madison Heights, MI 06.2024 - 12.2025
LPN - LPN
Dorsey College
Wayne, MI 08.2021 - 09.2022
Skills
- Staff management
- Care coordination
- Patient assessment
- Direct patient care
- Nursing procedures
- Emergency medical procedures
- Medication monitoring
- Vaccine administration
- Tracheostomy care
- Physical assessments
- Electronic health records
- Documentation review
- Risk management
- Patient education
- Long-term care
Timeline
Unit Manager
The Lodge at Taylor
02.2025 - Current
Associate of Applied Science - Nursing
Dorsey College
06.2024 - 12.2025
Director of Nursing
Allegria Village
01.2024 - 02.2025
LPN - LPN
Dorsey College
08.2021 - 09.2022