Amanda Banton
Lugoff,SC
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
22
22
years of professional experience
Work History
Bartender/Server
Gadgets of Lugof
Lugoff, SC
04.2016 - 10.2023
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees on restaurant procedures and plating techniques.
- Provided exceptional service to high volume of daily customers.
- Balanced daily registers and generated sales reports for management.
Medical Assistant/Phlebotomist
Sentinel Health Partners
Lugoff, S
10.2005 - 11.2015
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Office Assistant
Midlands Cardiology
Columbia, SC
01.2004 - 10.2005
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Collected payments from patients for services rendered.
Medical Office Assistant
Carolina Shoulder and Knee Specialists
Columbia, SC
01.2002 - 07.2004
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Accurately entered billing codes into the computer system for reimbursement purposes.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Education
Certificate - Medical Assisting
Beta Technical Collage
Columbia12-2001
Skills
- 20 combined years of customer service experience
- 10 years of phlebotomy experience
- EKG set up and monitoring
- Medical terminology
- Conflict resolution abilities
- Quick problem solver
Accomplishments
- 20+ years of customer service
- 15 years in the medical field
Timeline
Bartender/Server
Gadgets of Lugof
04.2016 - 10.2023
Medical Assistant/Phlebotomist
Sentinel Health Partners
10.2005 - 11.2015
Medical Office Assistant
Midlands Cardiology
01.2004 - 10.2005
Medical Office Assistant
Carolina Shoulder and Knee Specialists
01.2002 - 07.2004
Certificate - Medical Assisting
Beta Technical Collage