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Amanda Beecham
Fremont,MI
Summary
Strategic leader known for enhancing service delivery and operational efficiency in senior living facilities. Expertise in training delivery, compliance oversight, and employee support, committed to fostering a culture of collaboration and innovation.
Overview
4
4
Certification
25
25
years of professional experience
Work History
Director of Training and Compliance
Baruch Senior Ministries
04.2026 - Current
- Developed training materials to enhance staff knowledge and service quality.
- Facilitated workshops to improve team collaboration and communication skills.
- Evaluated training programs for effectiveness and alignment with organizational goals.
- Assisted in onboarding new employees, ensuring smooth integration into the team.
- Provided ongoing support and coaching to staff for continuous improvement.
- Implemented feedback mechanisms to gather insights on training effectiveness.
- Collaborated with leadership to identify skill gaps and training needs.
- Streamlined training processes to increase efficiency and reduce redundancy.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Streamlined onboarding processes for new hires, ensuring a smooth integration into the company culture.
- Developed customized training materials for various departments, improving overall productivity.
- Evaluated training effectiveness by analyzing feedback and adjusting content accordingly for optimal results.
- Collaborated with company leadership to align training goals with organizational objectives.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Coordinated and prioritized required training courses for over 900 employees.
Regional Operations Director
Baruch Senior Ministries
01.2021 - 04.2026
- Led operational strategy to enhance service delivery across multiple senior living facilities.
- Streamlined processes to improve efficiency in daily operations and staff management.
- Developed training programs for staff, increasing competence in resident care standards.
- Implemented quality assurance protocols to ensure compliance with regulatory requirements.
- Coordinated interdepartmental efforts to optimize resource allocation and operational workflows.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Traveled to over 11 locations per month to manage each community and perform reviews of individual Executive Directors
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Analyzed performance metrics to identify areas for improvement and implement necessary changes.
- Established performance goals for each department, monitoring progress towards objectives on a regular basis.
- Fostered culture of continuous improvement, encouraging team members to innovate and optimize processes.
- Assisted in recruiting, hiring and training of team members.
- Developed processes to save on costs and prevent losses.
- Cohesively worked with LARA and developed CAP's for communities and assisted in implementing correctives.
- Worked with several waiver agencies, coordinated and implemented change in care plans to enhance reimbursement.
Administrator
Baruch Senior Ministries
09.2013 - 01.2021
- Streamlined administrative processes to enhance operational efficiency and service delivery.
- Coordinated scheduling and communication between staff, residents, and families to improve engagement.
- Managed documentation and record-keeping systems to ensure compliance with regulatory standards.
- Developed training materials for new staff, fostering a supportive onboarding experience.
- Implemented feedback mechanisms to gather resident input, driving program improvements.
- Oversaw daily office operations, optimizing resource allocation and workflow management.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Educated staff on organizational mission and goals to help employees achieve success.
RN Case Manager
Spectrum Health Gerber Memorial
06.2001 - 09.2013
- Coordinated patient care plans to ensure comprehensive support and resource allocation.
- Collaborated with multidisciplinary teams to assess and manage complex patient needs.
- Educated patients on disease management and health maintenance strategies.
- Developed and implemented quality improvement initiatives to enhance service delivery.
- Monitored patient progress and adjusted care plans based on clinical outcomes.
- Facilitated communication between patients, families, and healthcare providers for optimal care coordination.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Educated family members and caregivers on patient care instructions.
Education
Associate of Science -
Administrator Level 1 And Level 2 Certificate - Senior Living
Senior Living University
Online08-2018
Associate of Science - Nursing
Muskegon Community College
Muskegon, MI06-2001
Skills
- Team management
- Leadership development
- Virtual training
- Organizational development
- Coaching
- Training delivery, use of book work and powerpoint to train staff among the organization
- Performance evaluation
- Employee engagement, verbal, written and hands on
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication, verbal and written
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Verbal and written communication
- Decision-making
- Self motivation
- Staff leadership
- Group trainings
- Coaching and mentoring
- Conflict resolution
- Employee training
- Professionalism
- Individual trainings
- Time management abilities, ability to coordinate trainings among several employees over 28 locations in Michigan
- Performance management
Certification
- Certified CPR Instructor, Save-A-Life CPR - February 2026
- Medication Administration Training - LARA-February 2026
- AFC Group Home New Provider Training-June 2024
- ServSaf Certificate-October 2025
Timeline
Director of Training and Compliance
Baruch Senior Ministries
04.2026 - Current
Regional Operations Director
Baruch Senior Ministries
01.2021 - 04.2026
Administrator
Baruch Senior Ministries
09.2013 - 01.2021
RN Case Manager
Spectrum Health Gerber Memorial
06.2001 - 09.2013
Associate of Science -
Administrator Level 1 And Level 2 Certificate - Senior Living
Senior Living University
Associate of Science - Nursing
Muskegon Community College