Amanda Berkley
Melrose
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
27
27
years of professional experience
Work History
Delivery Driver
Door Dash, Uber Eats, Spark
06.2024 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Assisted With Cleaning Houses
Be a Blessing Cleaning
01.2018 - Current
- Provided excellent customer service by addressing concerns promptly and professionally, leading to positive feedback from clients and supervisors.
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Assisted in maintaining outdoor areas such as entryways and walkways, removing debris and ensuring a welcoming first impression for visitors.
Waitress /Payroll Assistant
Leonardo's Pizza Of Millhopper
01.1998 - 02.2013
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Completed payroll accurately and timely to meet employee expectations.
- Processed timecards and payroll data for team of employees.
- Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
Cashier and Drive Thru Worker
Scholotzskys
10.1999 - 11.2000
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facilityProvided backup support for other departments when needed, showcasi
Education
No Degree - Nutritional Science
Santa Fe College
Gainesville, FLSkills
- Dependable and reliable
- Adaptability and flexibility
- Telephone etiquette
- Reliable and punctual
- Active listening
- Professional and mature
- Task prioritization
- Customer communication
- Customer service
- Quick learner
- Positive attitude
- Complaint resolution
Timeline
Delivery Driver
Door Dash, Uber Eats, Spark
06.2024 - Current
Assisted With Cleaning Houses
Be a Blessing Cleaning
01.2018 - Current
Cashier and Drive Thru Worker
Scholotzskys
10.1999 - 11.2000
Waitress /Payroll Assistant
Leonardo's Pizza Of Millhopper
01.1998 - 02.2013
No Degree - Nutritional Science
Santa Fe College
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