Amanda Betts
Summary
Dynamic Studio Manager with a proven track record at Orangetheory Fitness, excelling in employee training and operational strategy. Adept at enhancing team performance and client satisfaction through effective communication and project management. Successfully implemented policies that improved workflow efficiency, fostering a collaborative environment that drove revenue growth.
Overview
13
13
years of professional experience
Work History
Assistant Coordinator
Strangelyrooted
Mount Morris, MI
06.2024 - Current
- Generated monthly invoices based on completed tasks or services rendered.
- Coordinated with external vendors to ensure timely delivery of materials.
- Monitored inventory levels of cannabis supplies and equipment to ensure adequate stock is available at all times.
Studio Manager
Orangetheory Fitness
Grand Blanc, MI
09.2020 - Current
- Assisted in the onboarding process of new employees by providing training materials.
- Organized production schedules, managed budgets and tracked expenses.
- Troubleshot any technical issues that arose during productions or post-production activities.
- Conducted regular meetings with teams to discuss upcoming tasks and deadlines.
- Monitored daily operations within the studio environment.
- Maintained studio equipment and ensured all software was up to date.
- Monitored the management staff to ensure that the company's "open-door policy" was consistent, allowing employees to share ideas and openly make suggestions.
- Implemented and maintained studio policies and procedures to uphold quality standards.
- Welcomed customers and asked open-ended questions to understand individual needs.
- Delegated work to staff, setting priorities and goals.
Assitant Studio Manager
Orangetheory Fitness
Lake Orion, MI
10.2018 - 04.2020
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Medical Receptionist
Mali & Mali Pediatrics
Sterling Heights, MI
01.2017 - 01.2018
- Answered phones promptly and directed calls appropriately.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Certified Nursing Assistant
Bortz Nursing Home
West Bloomfield, MI
01.2012 - 01.2016
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Responded quickly to emergency situations involving sudden illness or injury.
Timeline
Assistant Coordinator
Strangelyrooted
06.2024 - Current
Studio Manager
Orangetheory Fitness
09.2020 - Current
Assitant Studio Manager
Orangetheory Fitness
10.2018 - 04.2020
Medical Receptionist
Mali & Mali Pediatrics
01.2017 - 01.2018
Certified Nursing Assistant
Bortz Nursing Home
01.2012 - 01.2016
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