Amanda Bicknell
Smyrna,TN
Summary
Compassionate Registered Nurse with extensive experience in direct patient care, triage, and care coordination within fast-paced environments. Developed strong relationships with patients and families through empathetic communication and effective customer service. Delivered high productivity and efficiency as Care Transition Coordinator, utilizing specialized skills in patient advocacy, interdisciplinary communication, and care planning to facilitate successful transitions between care settings.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Care Transition Coordinator
Ascension at home along with Compassus
Nashville, Tennessee
04.2026 - Current
- Developed individual transition-of-care plans aligned with patient needs and clinical goals.
- Educated patients and families on post-acute care options and acted as liaison between hospital teams and post-acute providers to streamline referrals and placements.
- Facilitated timely, safe hospital discharge planning to ensure appropriate transitions.
Case Manager
Gentiva
Franklin, Tennessee
03.2025 - 03.2026
- Coordinated hospice patient care plans with interdisciplinary Gentiva teams to ensure comprehensive support.
- Assessed patient needs and updated individualized care documentation to align with evolving health requirements.
- Conducted head-to-toe assessments covering pain, breathing, skin, and comfort; adjusted medications or care plans according to patient conditions.
- Communicated with families about services, care goals, and support options to enhance understanding and engagement in care.
Team Lead RN
The Next Door Recovery
06.2024 - 07.2025
- Advocated for patients using clinical expertise and ensured adherence to prescribed treatment strategies, promoting optimal health outcomes.
- Provided comprehensive care and support to individuals recovering from acute incidents and managing chronic conditions, enhancing their overall well-being.
- Facilitated therapeutic communication and crisis intervention by redirecting negative behaviors, enabling patients to improve coping abilities.
Surgical Services RN Manager
Stonecrest Medical Center
09.2022 - 03.2024
- Developed and distributed nursing assignments for unit employees, clarifying individual and group tasks to enhance team coordination.
- Spearheaded and implemented new projects to expand scope of engagement.
- Evaluated and monitored care and services throughout shift, ensuring adherence to quality standards.
- Spearheaded and implemented new projects, broadening scope of engagement to improve service delivery.
- Onboarded new employees through orientation meetings and training sessions before deployment to different departments.
PACU CNC/RN
Stonecrest Medical Center
12.2015 - 09.2022
- Delivered direct patient care, stabilized patients, and assessed next steps to ensure optimal recovery outcomes.
- Oversaw recovery of patients post-medical or surgical procedures, facilitating smooth transitions to full health.
- Facilitated patient and family comfort during challenging recoveries, fostering healing and promoting compliance with care plans.
- Coordinated patient care throughout hospital stay, from admission processes to discharge planning.
Registered Nurse, Emergency Department
Southern Hills Medical Center
05.2013 - 12.2015
- Responded to codes rapidly, ensuring skilled medical interventions were delivered promptly.
- Collaborated with physicians to assess patients and provide timely treatment in dynamic conditions.
- Communicated with healthcare staff to coordinate effective patient care.
Registered Nurse, Intensive Care Unit
Southern Hills Medical Center
05.2011 - 12.2013
- Collaborated with physicians and nursing staff to develop and implement treatment protocols for addressing patients' symptoms and underlying conditions.
- Assessed patients' needs through observation, vitals monitoring, and discussions with patients and their loved ones.
- Cultivated a compassionate and respectful care environment, ensuring professional treatment for every patient.
Education
Bachelor of Science - Nursing Practice
Galen College of Nursing
Louisville, KYAssociate of Science - Nursing
Wallace State Community College
Hanceville, ALSkills
- Care coordination
- Patient care
- Discharge planning
- Treatment Planning
- Post-acute care
- Care management
- Physical assessments
- Strong clinical judgment
- Patient education and counseling
- Patient and family advocacy
- Process improvement
- Team coordination
Certification
- Registered Nurse License Compact(RN) - Tennessee Board of Nursing. #175691 (exp January 2027)
- BLS - Provider Basic Life Support (exp June 2026)
- Leadership Essentials Course Completion March 2024
- Leadership Institute Certificate of Achievement June 2023
References
Available upon request
Timeline
Care Transition Coordinator
Ascension at home along with Compassus
04.2026 - Current
Case Manager
Gentiva
03.2025 - 03.2026
Team Lead RN
The Next Door Recovery
06.2024 - 07.2025
Surgical Services RN Manager
Stonecrest Medical Center
09.2022 - 03.2024
PACU CNC/RN
Stonecrest Medical Center
12.2015 - 09.2022
Registered Nurse, Emergency Department
Southern Hills Medical Center
05.2013 - 12.2015
Registered Nurse, Intensive Care Unit
Southern Hills Medical Center
05.2011 - 12.2013
Bachelor of Science - Nursing Practice
Galen College of Nursing
Associate of Science - Nursing
Wallace State Community College