Compassionate Nurse Liaison with a strong track record in marketing and sales within healthcare. Demonstrated ability to foster collaboration among providers, resulting in significant growth in referrals and admissions. Committed to optimizing patient care and reducing readmission rates.
Work History
Care Transition Coordinator
6 Years 4 Months
Beacon Home Health | 04.2020 - Current
Developed and implemented discharge plans in collaboration with multidisciplinary teams.
Educated patients and families on post-discharge care instructions and resources.
Facilitated communication between healthcare providers to ensure seamless information flow.
Responsible for marketing and sales within specified accounts as an embedded CTC
Continued YOY growth within my hospital while holding 55-60% market share
Leveraged strong clinical knowledge to advocate for necessary interventions during the transition process, promoting optimal health outcomes for each patient involved.
Clinical Hospital Liaison
1 Year
The Waters/ Infinity Healthcare (SNF) | 03.2019 - 03.2020
Facilitated communication between healthcare providers and patients to ensure seamless care transitions.
Served as a trusted resource for families navigating complex medical situations, offering compassionate guidance throughout their journey from admission to post-discharge support services.
Fostered a culture of collaboration and open communication among hospital staff, ensuring optimal coordination in addressing patients'' unique needs.
Meeting and exceeding facilities census through maintaining relationships with referral sources and hospital case managers
YOY growth within the metropolitan Nashville hospitals was over 40% growth of referrals and admissions for the surrounding SNF facilities.
Care Transition Coordinator
11 Months
Amedisys Home Health | 04.2018 - 03.2019
Managed marketing and sales in the community.
Meeting and exceeding budgeted goals for the care center
Performs clinical admission assessments on each patient to determine appropriateness for patient admission.
Provided patient updates to physicians and referral sources for continued patient care outcomes.
Strengthened relationships with community service providers, expanding referral networks for continued patient support after discharge.
Clinical Liaison
2 Years 8 Months
Continue Care Hospital (LTAC) | 08.2015 - 04.2018
Educated and promoted awareness of our presence and services among providers, referral sources, and the community..
Marketing and Education for a new LTAC in the community, providing referral sources with education on long-term acute care services
Meeting and exceeding the admission goal for a 35 bed facility
Conducted meetings with physicians and pulmonologist groups to educate on LTAC services to maintain relationships and drive census growth.
Performed bedside assessments on all patients to determine appropriateness of admission.
Knowledge in CMS guidelines, managed care, and various states of Medicaid
Registered Nurse/ Charge Nurse
2 Years 1 Month
Baptist Health | 07.2013 - 08.2015
Delivered direct patient care on fast-paced medical surgical floor and oncology unit, ensuring patient safety and comfort
OCN certified
Served as a Clinical Leader, resuming responsibility for a 34-bed unit, managing staff assignments
Advocated for patient needs, ensuring adherence to ethical standards and regulations.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Served on the Unit Base Council Committee to help enhance changes to the unit that included patient safety, infection control educating new hires and nursing students.
Registered Nurse/ Charge Nurse
8 Years
Ridgewood Terrace Nursing Home | 07.2005 - 07.2013
From 2005 to 2008 worked as a CNA/ medtech
From 2009 to 2013 served as a Charge Nurse managing a fast paced- unit of 55 patients of a 110 bed facility
Responsible for providing direct patient care
Responsible for all MCR documentation
supervised a group of 4-6 CNA's and medtech on the unit that were responsible for providing direct patient care
Responded to all patient and family concerns and questions
Implemented evidence-based practices to improve patient safety and quality of care.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Education
Associate of Science - Nursing Science
Madisonville Community College | Madisonville, KY | 05-2010
High School Diploma
Hopkins County Central High School | Madisonville, KY | 05-2005
Care Transition Coordinator at Adoration Home Health (formerly Amedisys Home Health)Care Transition Coordinator at Adoration Home Health (formerly Amedisys Home Health)