Amanda Biernacki
Roseville,MI
Summary
Seeking an entry-level customer service role where I can apply my skills in communication and problem solving to ensure customer satisfaction.
Overview
22
22
years of professional experience
Work History
Cook
Big Joe's Chicken
Shelby Township, MI
11.2024 - Current
- Inspected kitchens for sanitary conditions before the start of each shift.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Manager/Cook
Frank's Deli
Warren, MI
09.2017 - 10.2024
- Managed day-to-day store operations, ensuring a clean, organized, and inviting shopping environment.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and service
- Oversaw inventory management, including ordering, receiving, and stocking merchandise.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Stay-At-Home-Mom
Self Employed
Warren, MI
12.2002 - 08.2017
- Managed household operations, including budgeting, meal planning, and grocery shopping for a family of six.
- Organized family schedules, appointments, and events, ensuring smooth coordination.
- Provided childcare and caregiving for four children ensuring their safety and well being.
Skills
- Adaptive team player
- Professional telephone demeanor
- Multi-task management
- Time management
- Communication Skills
- Excellent work ethic
Timeline
Cook
Big Joe's Chicken
11.2024 - Current
Manager/Cook
Frank's Deli
09.2017 - 10.2024
Stay-At-Home-Mom
Self Employed
12.2002 - 08.2017