Angela Slade
Dardanelle,AR
Summary
Self-motivated and dependable while achieving high performance with minimal supervision.
Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.
Enthusiastic Customer Service and Telesales Representative with in-depth knowledge of sales, account management and training. Provide superior customer service and resolve all issues quickly and with a positive attitude.
Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.
Overview
12
12
years of professional experience
Work History
Cook
Bost Hand & Hand
Dardanelle, AR
06.2018 - 10.2018
- Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
- Regularly developed new recipes in accordance with consumer tastes, nutritional needs, and budgetary considerations.
- Correctly operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
- Provided courteous and informative customer service in an open kitchen format.
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Prepared for each shift by placing a clean cutting board and utensil bath at workstation.
- Displayed a positive and friendly attitude towards customers and fellow team members.
- Enforced appropriate work-flow and quality controls for food quality and temperature.
- Persistently strove for continual improvement and worked cooperatively as a team member.
- Followed proper food handling methods and maintained correct temperature of all food products.
- Actively participated in staff meetings and operated as an effective management team leader.
- Prepared healthy, enjoyable breakfasts and dinners for diners.
- Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods.
Pest Control Technician
Fort Pest Control
Tucson, AZ
09.2006 - 06.2011
- Met with customers at their residences and places of business to check on pest and rodent situations.
- Followed all company protocols when applying pesticides on the inside and outside of structures.
- Measured dimensions of areas requiring treatment.
- Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
- Fostered customer safety by cleaning and removing pesticides after application.
- Identified pest issues, placed traps and bait and remove dead pests after extermination.
- Detailed every job in a well-written report, pointing out sanitation and structural issues that could result in pest activity.
- Utilized appropriate protective gear and equipment during application.
- Strictly adhered to all safety procedures when applying pesticides to reduce exposure to people and animals.
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
- Quickly responded to customer phone calls and emails in an effort to maximize service and improve rates of retention.
- Suggested natural pesticides that would eliminate less harmful pests including pantry moths, fruit flies and stink bugs.
- Suggested natural pesticides that would eliminate less harmful pests including pantry moths, fruit flies and stink bugs.
- Maintained knowledge and adhered to state rules and regulations.
- Demonstrated in-depth product knowledge such as accurate service pricing and promotional offers.
- Checked all areas of structures to determine the damage and provided key information to the customer.
- Completed an average of [Number] pest control assignments.
Education
Pest Control
Structural Pest Control Commission
2006
Nursing
La Canda Care Center
2004
Skills
- Sharp problem solver
- Energetic work attitude
- Freight operations
- Invoice processing
- Opening/closing procedures
- Strong organizational skills
- Inventory control
- Customer service expert
- Adaptive team player
- Large cash/check deposits expert
- Shipping & receiving
- Invoicing and receipts
Timeline
Cook
Bost Hand & Hand
06.2018 - 10.2018
Pest Control Technician
Fort Pest Control
09.2006 - 06.2011
Pest Control
Structural Pest Control Commission
Nursing
La Canda Care Center