Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Biondi

Hamilton

Summary

Dynamic Medical Assistant with a proven track record at Mercer Eye Associates, skilled in appointment management and fostering patient relationships. Demonstrated initiative and excellent communication skills to enhance patient satisfaction and streamline office procedures, contributing to a compassionate care environment. Committed to ensuring patient comfort and safety during examinations. A patient and caring professional who is approachable and personable.

Overview

10
10
years of professional experience

Work History

Medical Assistant /Receptionist

Mercer Eye Associates
04.2019 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Medical Assistant

Bela A Patel, MD
01.2015 - 03.2018
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Taught patients about medications, procedures, and care plan instructions.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.

Education

No Degree -

Mercer County Community College
Trenton, NJ

No Degree -

Harris School of Business
Lawrenceville, NJ

Skills

  • Appointment management
  • Medical office procedures
  • Telephone etiquette
  • Initiative Taking
  • Excellent communication skills
  • Discretion
  • Personable & approachable
  • Patient, compassionate demeanor

Timeline

Medical Assistant /Receptionist

Mercer Eye Associates
04.2019 - Current

Medical Assistant

Bela A Patel, MD
01.2015 - 03.2018

No Degree -

Mercer County Community College

No Degree -

Harris School of Business
Amanda Biondi