Amanda Bishop
Dollar General
Jeffersonville,IN
9
years of professional experience
Results-driven professional with a proven track record in retail management. Skilled in staff training, inventory management, and fostering a collaborative work culture. Committed to elevating customer experiences and driving team performance.
Work History
Manager
1 Year 7 Months- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, coordinating restocking efforts to enhance product availability.
- Trained and mentored staff on operational best practices and customer service excellence.
- Implemented process improvements that streamlined workflows and increased efficiency.
- Cultivated a positive work environment focused on team collaboration and employee engagement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Assistant Store Manager
3 Years 2 Months- Supervised daily store operations to ensure optimal customer service and operational efficiency.
- Trained and mentored staff in merchandising standards and product knowledge, enhancing team performance.
- Implemented inventory management practices to improve stock accuracy and reduce discrepancies.
- Analyzed sales trends to develop strategic promotions, driving customer engagement and increasing revenue.
- Coordinated visual merchandising efforts to maintain brand consistency and enhance the shopping experience.
- Evaluated employee performance, providing constructive feedback to foster professional growth within team members.
Shift Leader
4 Years 7 Months- Managed inventory levels, reducing waste through effective stock control practices.
- Coordinated shift schedules to optimize staffing levels during peak hours.
- Resolved customer complaints promptly, maintaining positive guest experiences and loyalty.
- Conducted training sessions on safety protocols and compliance standards for staff members.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Staff management
Task delegation
Goal setting
Documentation and reporting
Timeline
Manager
Dollar General
04.2025 - CurrentRead More
Assistant Store Manager
Aeropostale
02.2022 - 04.2025Read More
Shift Leader
Huddle House
07.2017 - 02.2022Read More
Austin High School
High School Diploma
Read More