Amanda Bittner

• Interviewed patients, gathered medical information, and recorded vital signs, weight, and height.
• Entered medical history, vital statistics, and test results into patient charts.
• Processed prior authorization requests for patient medications to facilitate timely access to necessary treatments.
• Prepared and administered medications according to physician orders.
• Assisted physicians during patient exams and treatments, including injections.
• Provided patient education on treatment plans, medications, diets, and physician instructions.
• Used NextGen EHR system with accuracy and efficiency.
• Prepared treatment rooms for examinations and maintained clean work areas.
• Escorted patients to examination rooms and set up rooms for physician visits.
• Collected blood, labeled specimens, and prepared samples for testing.
• Authorized prescription refills and relayed prescription details to pharmacies.
• Tracked inventory and ordered medical, lab, and office supplies to maintain adequate stock levels for uninterrupted patient care.
• Scheduled MA PTO, testing rotation, and provider scribing.

Operated cash register and processed payments accurately by cash, check, credit card, gift card, or automatic debit.

• Balanced cash drawer and prepared daily till changes to ensure accurate financial reporting.
• Handled refunds and payment corrections carefully.
• Printed receipts and recorded completed sales transactions.
• Assisted customers with inquiries and product selection. locate specific products, answered questions, and offered product advice.
• Assisted guests with product selection and clarified store policies to enhance customer experience.
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• Supported team members during busy periods at Toad's Cove.
• Provided exceptional customer service through active listening and engagement, fostering positive guest interactions.