AMANDA BLAKE
Glenside,PA
Summary
Reliable in demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
09.2021 - Current
- PTCB Nationally Certified
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Coordinated the pharmacy staff schedule and assisted with personnel hiring as well an employee evaluations
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Counted, measured and compounded medications following standard procedures.
Manager
Chestnut Grill
05.2018 - 08.2021
- Trained employees on additional job positions to maintain coverage of roles at all times
- Recruited and hired qualified candidates to fill open positions
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction
- Completed daily sales reports and analyzed metrics to identify trends.
Quality Assurance Lab Technician
CPFG
08.2013 - 03.2016
- Analyzed and interpreted test data and determined performance and reliability of materials
- Completed and analyzed DMC results to ensure safe microbial levels in product
- Monitored and provided input into improving efficiency of processes and procedures
- Monitored and upheld safe operating procedures and oversaw GMP throughout the plant
- Upheld safe and sterile environments within the lab and on the production floor when filling product, and collection of raw goods
- Collaborated closely with QA manager to promote team-oriented approach in daily activities.
Quality Control Lab Technician
Lehigh Valley Dairy
05.2012 - 06.2013
- Analyzed and interpreted test data and determined performance and reliability of materials
- Conducted inner inspections within production and laboratory
- Maintained clean and sanitized laboratory for smooth workflow by performing GMP
- Adjusted, repaired and replaced defective equipment parts and materials
- Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge
- Conducted hourly and daily assay tests on product samples and recorded results, including antibiotic testing, and DMC plating
- Maintained laboratory equipment to keep all tools functional and operating efficiently.
Education
Bachelor of Science - Biology
Ave Maria University
05.2012
Skills
- Project management
- Staff development
- Issue and conflict resolution
- Reliable and trustworthy
- Work ethic
- Organizational skills
- Laboratory Operations
- Safe Chemical Handling
- Inventory Control
- FDA and HIPAA Compliance
- Quality Assurance and Control
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Lead Pharmacy Technician
CVS Pharmacy
09.2021 - Current
Manager
Chestnut Grill
05.2018 - 08.2021
Quality Assurance Lab Technician
CPFG
08.2013 - 03.2016
Quality Control Lab Technician
Lehigh Valley Dairy
05.2012 - 06.2013
Bachelor of Science - Biology
Ave Maria University